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Job Title: Associate Technical Support Consultant
Experience: Fresher / 0–1 year
Location: Pune, India
Employment Type: Full-Time
Department: Technical Support / Customer Support
Job Summary
We are looking for a motivated and technically inclined Associate Technical Support Consultant to join our Technical Support team.
This is an entry-level opportunity for a fresher who is passionate about technology, problem-solving, and helping customers.
The successful candidate will receive training on our enterprise healthcare software products and support processes and will work closely with experienced consultants to troubleshoot and resolve customer issues.
The role provides an opportunity to develop expertise in enterprise applications, databases, interfaces, application troubleshooting, incident management, and healthcare IT systems.
Key Responsibilities
* Provide first-level technical support to customers using enterprise healthcare software applications.
* Investigate, troubleshoot, and resolve application and technical issues reported through ServiceNow or other ticketing systems.
* Analyse reported problems by gathering relevant information, reviewing logs, identifying error messages, and following established troubleshooting procedures.
* Follow documented Standard Operating Procedures (SOPs), Knowledge Articles, and troubleshooting guides to resolve common issues.
* Perform basic application configuration, validation, and troubleshooting activities under the guidance of senior team members.
* Collaborate with senior technical consultants, development, infrastructure, database, interface, and other technical teams when additional expertise is required.
* Maintain accurate and detailed case documentation, including troubleshooting steps, findings, resolution, and customer communication.
* Meet defined SLA, productivity, quality, and customer satisfaction expectations.
* Participate in knowledge-transfer sessions and continuously build knowledge of supported products.
* Identify recurring issues and contribute ideas for improving knowledge articles, SOPs, automation, and support processes.
* Use available tools, documentation, and AI-assisted troubleshooting capabilities responsibly to improve investigation efficiency and resolution quality.
* Communicate clearly and professionally with customers and internal teams through email, chat, and support calls.
* Participate in rotational shifts, including evening/night/weekend coverage, based on business requirements.
* Escalate critical or high-impact issues promptly and ensure appropriate follow-up until resolution.
Required Qualifications
* Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline.
* Fresh graduates with strong technical aptitude are encouraged to apply.
* Basic understanding of:
+ Operating systems, particu...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 240000
Posted: 2026-08-26 11:31:16
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JOB SUMMARY The CUSTOMER SERVICE GENERALIST provides essential support the Customer Service Department by handling a variety of administrative, operational, and customer facing tasks.
Key responsibilities include coordinating work order activities, communicating with technicians, ensuring accurate documentation and billing, and maintaining strong relationships with customers and contractors.
The Generalist works collaboratively with team members to ensure work orders and related tasks are completed efficiently and accurately, contributing to the overall success of the Customer Service Department.
JOB DUTIES AND RESPONSIBILITIES: WORK ORDER COORDINATION Managing incoming calls by addressing caller needs or transferring them to the appropriate party.
Responsibilities involve ensuring accurate updates in Salesforce and customer systems by managing technician check-ins and check-outs for work orders.
Proficiency in Integrated Voice Response (IVR) is essential for guiding technicians effectively.
Additional duties include processing Not-To-Exceed (NTE) requests, updating Salesforce, notifying dispatchers or customers as required, and creating work orders to ensure timely contractor dispatch in the absence of the assigned dispatcher.DOCUMENTATION AND BILLING Pulling work order reports from the Requesting Bills Dashboard, as needed at the discretion of the Customer Service Manager, contacting contractors to request invoices, and uploading documents to Salesforce with complete and accurate details, such as "bill to" information, invoice dates, and reference numbers.
Responsibilities include verifying documentation accuracy, addressing work orders without invoices after 10 days, notifying contractors of aging POs nearing 30 days, and requesting approval from the CRS to close unbilled work orders as needed.CUSTOMER AND CONTRACTOR COMMUNICATION Assisting with repair updates, including providing detailed explanations and photos to share with customers.
This role ensures real-time updates on ETAs, schedule changes, NTE increases, and work completion statuses are communicated effectively.
Responsibilities also include handling goodwill calls, supporting customer satisfaction initiatives, and collaborating with the CRS and Contractor Coordinator Team to efficiently resolve work order issues.TEAM SUPPORT Assisting team members with uploading and requesting site survey reports and Recommended Actions (RAs) received from non-salesforce contractors, as well as utilizing third-party systems to provide updates, submitting proposals for NTE increases, and processing invoices, as delegated by Customer Service Manager.
This role requires active participation in call rotation schedules and thorough handling of assigned duties for the week.
Additionally, the position involves supporting management by contributing to various projects, initiatives, and reporting metrics as needed, ensuring the team's overall efficiency and success.CONTINUOUS IMPROVEMENT AND COLLABORATION...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-26 11:14:25
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-26 11:08:25
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Essential Duties and Responsibilities
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services, internal policies, and procedures to effectively help all customers via telephone or email.
* Builds relationships with customers via recommendations and referrals through the Connections software.
* Maintains an organized and efficient work area.
* Updates and maintains the banks internal employee phone list.
* Follows all bank policies and procedures.
* Performs all job duties and maintains proper phone etiquette, compliance with all banking acts, laws and regulations.
Non-Essential Duties and Responsibilities
* Assists other employees with difficult or more complex situations.
* Orders department office supplies.
* Maintains key log and issues keys.
* Tests phone system and recordings.
* Provides input and assists with department meetings.
* Contributes to writing department policies and procedures.
* Assists the Customer Service Center Manager and Supervisor in training and the development of the staff.
* Assists the Customer Service Center Manager and Supervisor and may act as a back-up in their absence.
Qualifications Required
A High School diploma or equivalent is required.
Two years of customer service experience.
Physical Requirements and Working Conditions
Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner or other basic business equipment.
The job is within the normal office cubical environment range.
Qualifications Preferred
One year of banking experience to include knowledge of banking products and services and/or one year of call center experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-26 11:07:11
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General Summary: Are you an intuitive problem-solver who thrives on delivering excellent customer experiences? Were looking for a Customer Relations Coordinator to be a key connection point for our Automotive, Fluids, and Industrial Division customers.
In this role, youll manage orders from start to finish, ensure timely communication, and support our internal teams to keep everything running smoothly.
Essential Duties: What Youll Do Serve as the primary contact for assigned customers, ensuring high satisfaction and proactive communication.Enter and review new orders, including spot buys, blanket purchase orders, and EDI transmissions.Complete contract reviews and manage revisions or changes to existing orders.Monitor open orders to ensure timely delivery and communicate updates to customers and production.Respond promptly to customer and internal emails (within 4 hours for customers, 24 hours internally).Perform ERP-related tasks in line with established procedures (Delmia Works/IQMs experience a plus).Assist in resolving customer issues related to pricing, scheduling, shipping, or invoicing.Manage customer scorecards and escalate concerns to appropriate department heads.Support Sales Account Managers on customer-related topics.
#FLAMBEAULOW
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Type: Permanent Location: Baraboo, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-26 11:00:22
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About the Role: The Member Service Representative will proactively work with members to process their financial transactions, provide accurate information and appropriately communicate product and service benefits and features to cross-sell.
Perform a variety of duties supporting Branch Operations while adhering to the Credit Union's policies, guidelines and procedures.
This position is located at ourWatsonville branch.
Scheduled Weekly Hours: 40 hours per week; Monday Saturday (rotating Saturday coverage).
What youll be doing: Promote a positive image of Bay Federal and consistently meet or exceed Voice of the Member (VOM) scores.
Accurately process deposits, withdrawals, payments, transfers, and other financial transactions while adhering to cash handling and balancing standards.
Update and maintain accurate member account information and process member requests in a timely manner.
Present and explain Bay Federal products and services to members.
Identify, investigate, and resolve member concerns by coordinating with relevant departments.
Assist with daily branch operations, including opening and closing procedures and supporting team members as needed.
Participate in team meetings, training sessions, and process improvement initiatives.
Youre Perfect For This Role If You Have: A high school diploma or equivalent.
Experience using a PC for work tasks, and you're comfortable with Microsoft Office, the Internet, and internal systems.
At least six months of experience handling cash and providing excellent customer or member service.
A background in sales or sales trainingor a strong willingness to learn and grow in this area.
Who We Are: Bay Federal Credit Union was started in 1957 when local school teachers pooled their money together to start a credit union.
This original vision and investment has grown into the areas largest locally-owned financial institution, with nearly $1.6 billion in assets.
Today, Bay Federal provides full service financial products and solutions to individuals and businesses in Santa Cruz, Monterey, and San Benito counties.
As a local, member-owned, not-for-profit financial cooperative, we are passionate about contributing to the community and being an integral part of its incredible story.
Each year, our employees volunteer their time and donate their money to local non-profits, schools, and events.
Our managers serve on local non-profit Boards of Director to be involved, understand challenges, and to make a real difference in the communities we serve.
From our founding as a teachers credit union, Bay Federal has continued our commitment to education.
We offer annual student scholarships for members and offer a comprehensive array of solutions to support our member's financial wellness.
Through online financial education course offerings, solutions for teachers and students, as well as special programs for youth, our financial wellness programs are free and available to the public.
This is a small part of our work in...
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Type: Permanent Location: Watsonville, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-26 10:58:02
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Receive, unpack, build, and stock merchandise.Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-26 10:56:09
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WORKING AT EVANSVILLE VANDERBURGH PUBLIC LIBRARY At Evansville Vanderburgh Public Library (EVPL), we cultivate curiosity by creating wonder, and we envision communities united through shared exploration and understanding.
Bring your whole self to work each day and be authentically you.
You bring a unique perspective and life view to the work we do for and with our community.
As an EVPL employee, you should feel supported and empowered to think forward and to problem solve with your colleagues.
At EVPL your voice, your lived experiences, and YOU matter! Each individual adds to the team as a whole, and every role makes a difference in how we impact Evansville and Vanderburgh County.
FT Library Assistant at EVPL Central Starting rate: $16.61/hour Hours: Full-time 40 hours weekly Must be available to work public service hours; which includes and occasional evenings, Saturdays, and Sundays.
Full-time Employee Benefits POSITION SUMMARY The Library Assistant is a guide to patrons coming to the library for the first time, and every time after.
The Library Assistant assists with wayfinding related to facilities, services, resources, equipment, and technologies in the library and actively promotes EVPL and its services, programs, resources, and experts.
The Library Assistant explains library policies, circulates library materials, and issues library cards using the integrated library system, assists with library technology or patron questions, shelves materials, and assists in creating materials displays and/or programming efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES In cooperation with EVPL colleagues, the Library Assistant advances the librarys mission, vision, strategic priorities, and brand.
Responsibilities include but are not limited to: Employ critical thinking skills and good judgment to find solutions and opportunities that improve patrons library experience.Propose, plan, design, and conduct activities, programs, events, and services under the mentorship of a Librarian, Manager, or Library designee.Interact with library patrons, colleagues, and community members across multiple points of service in a library facility, designated outreach/engagement locations, online or via telephone in a manner that contributes to a delightful library experience.Collaborate with colleagues to ensure a welcoming, safe, and secure environment.Assist and educate patrons over the phone or in-person in technology relating to library or personal use including computers, internet, eBooks or eReaders, hardware, software, digital catalog, digital accounts, scanners, printers or other various software, and accessing materials via the internet.Manage library accounts, including establishing and deactivating library cards and handling fines, fees, and related transactions.May act as a Person in Charge, opening and/or closing the library and making appropriate decisions supported by EVPL policies, training, and procedures.Effectively communicate and interpret policies an...
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Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-26 10:37:05
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Phenix City, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:24:08
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-25 12:23:06
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Join The City of Goose Creeks Recreation Center team as a part-time Customer Service Representative! Youll help create a welcoming, energetic experience for our members and guests while enjoying a flexible schedule.
The position requires availability on Friday from 4:009:00 p.m.
and Saturday from 7:00 a.m.7:00 p.m.
These are not fixed or guaranteed shift hours; rather, they represent the general hours of availability needed to support the position and meet departmental needs.
ESSENTIAL JOB FUNCTIONS Provides customer service to the members and visitors of the Recreation Center.Assists the public with questions, comments, complaints, and problems regarding all aspects of City services.Monitors members using the gym and/or involved in basketball or other activities to ensure safety and enforcement of rules and regulations.Responsible for securing the building at the end of the day, if scheduled.Processes registrations for memberships, sports, classes, and programs.Accepts payments and balances cash drawer daily.Answers phone calls and provides information to customers.Provides administrative support to department personnel.Assists with special events and parties as needed.Serves as back up to co-workers.Performs other duties as assigned.
MINIMUM REQUIREMENTS High School Diploma or equivalent, required.Ability to work weekends.Six months experience in an office setting, to include contact with the public, utilizing computers and handling cash, required.Ability to successfully obtain CPR and First Aid Certification within 90 days of hire, required.You must already have, or obtain, a valid South Carolina drivers license within 90 days after you start employment with the City.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of basic accounting and mathematic functions.Ability to provide quality customer service, to include handling difficult customers.Ability to communicate effectively both orally and in writing.Ability to use computers and various software programs, to include Word and Excel.Ability to work under pressure, in a fast-paced environment.Ability to multi-task.
PHYSICAL DEMANDS Continuously requires fine dexterity, sitting, using vision, and hearing, and talking.
Frequently requires handling.
Occasionally requires standing and walking.
Sedentary strength demands include exerting up to 15 pounds occasionally or negligible weights frequently; sitting most of the time.
MENTAL DEMANDS Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team.
Occasionally requires noisy/distracting environment.
WORK ENVIRONMENT The work is typically performed in an office setting, relatively free from unpleasant environmental conditions or hazards.
REASONABLE ACCOMMODATION The City of Goose Creek is and Equal Opportunity Employer.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.
Reasonable accommodation...
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Type: Permanent Location: Goose Creek, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-25 12:21:22
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Security Lead Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity youve been looking for! About Us: At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach.
We are proud to provide top-tier security and loss prevention services to our valued clients, and were growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today! What We Offer: Weekly Pay Your hard work is rewarded fast.
Competitive Benefits Health, dental, vision, and more.
Flexible Schedules Work-life balance matters.
401(k) Program Invest in your future.
Easy Online Application Process Get started in minutes! Lead Responsibilities: Provide on-site leadership and supervision for all assigned security personnel.Serve as the primary liaison between M1 Global and client facility management.Train and supervise staff on: Emergency response proceduresEvacuation protocolsHazmat guidelinesFire safety measuresInjury and incident reporting processes Ensure full compliance with M1 Globals internal policies, protocols, and performance standards.Conduct site inspections and document risk conditions, incidents, and safety concerns.Report findings to both client and Metro One leadership in a timely, professional manner.Support the performance of emergency initiatives, incident response, and operational readiness.Manage all security-related equipment and patrol vehicles, ensuring proper use and maintenance.Foster productive, collaborative relationships with client stakeholders and internal teams.Implement and maintain effective communication protocols to ensure seamless coordination.
Qualifications and Requirements: Lead experience managing uniform security staff is required.Background in security or safety operations within logistics, fulfillment, or industrial settings preferred.Prior experience in the security industry, military, or law enforcement is required.Strong knowledge of emergency procedures, safety standards, and personnel training.Must successfully complete all pre-employment screenings and meet local licensing requirements.
Why M1 Global? If you're looking for more than just a job if you want to be part of a growing, supportive team where your hard work matters M1 Global is your next career move.
We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career.
Strengthen your skills.
Make a difference.
M1 Global is an Equal Opportunity Employer.
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:00:21
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POSITION SUMMARY The Customer Service Representative is the first point of contact for patientsthey schedule appointments, greet, register, and assist patients.
The Customer Service Representative is knowledgeable about KC CARE and its services, and is adept at data entry, use of the electronic health record, and provider schedules.Customer Service Representatives have two specializationsCustomer Service Representative: Front Office, and Customer Service Representative: Contact Center.
KC CARE CULTURE CODE KC CARE follows a culture code in all we do.
Our code determines how we work, treat each other, and move health equity forward.
As an employee of KC CARE, you will: Put patients first, always Treat all people with dignity, respect, and kindness Create safe places for others to share their voice; encourage creativity Always strive for improvement; keep learning Own your work, action, and mistakes no one is perfect Have fun work should be fun and we want you to have fun at KC CARE ESSENTIAL DUTIES AND RESPONSIBILITIES All Customer Service Representatives, regardless of specialization have the following essential duties and responsibilities: Provides friendly and helpful customer service to patients.Schedules patients or suggests other resources if the Health Center is unable to meet the patient/client need.Registers new patients in the electronic health record and ensures all required information and forms are complete.
Provides financial counseling to patients, working closely with the billing department including explaining the sliding fee scale application, setting up payment plans, counseling on insurance benefits, etc.Updates scheduling system regarding appointment changes, patient information/demographic changes, etc.Facilitates rescheduling of patient appointments when providers clinic is cancelled.
Ensures strict confidentiality, adhering to established HIPAA guidelines and regulations and clinic policies and procedures.Communicates proactively with medical staff to ensure smooth clinic operations and/or to meet patient needs.Assures all forms at the front desk are stocked, legible and kept current.Performs routine chart audits to ensure accurate and complete patient records.Manages the waiting room area to ensure all patients have been assisted.Assists the overall customer service team as needed including being called to cover at different locations, or by fielding patient calls.
Assists with walk-in clinics and partners with clinical staff to work with patients who have urgent needs.
Assists patients who walk in with questions or needs by contacting additional KC CARE staff or referring to outside resources.
Collects patient payments for services and verifies deposits.
MINIMUM REQUIREMENTS High school degree or equivalent.One year of customer service experience.Ability to read, write, and communicate clearly in English.Commitment to excellent customer service.
PREFERRED REQUIREMENTS One year of medical or dental reception experience....
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-08-25 11:50:00
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Part-Time Lead Generator / Customer Service Representative Pay: $25.00 per hour + Commission & Bonus OpportunitiesJob Type: Part-Time (up to 30 hours per week)Schedule: Includes weekends and occasional evenings Make a Difference, Meet New People, and Build Your Skills Are you outgoing, friendly, and looking for a flexible part-time position? If you enjoy talking with people, building connections, and helping families learn about cleaner, healthier water, this could be the perfect opportunity for you! Atlantic Blue Water Services is seeking enthusiastic and motivated Part-Time Lead Generators / Customer Service Representatives to represent our company at retail locations, events, and promotional activities.
You'll be the first point of contact with potential customers, helping create interest in our whole-home water treatment solutions and connecting qualified customers with our sales team.
No high-pressure sales experience is required--we'll provide training and support.
If you're confident, personable, and enjoy starting conversations, we'd love to hear from you! What You'll Do Represent Atlantic Blue Water Services at retail store locations, events, and promotional activities Approach and engage shoppers in friendly, professional conversations Educate potential customers about the benefits of water treatment and whole-home water systems Collect accurate customer information and qualify leads for follow-up by our sales team Provide an excellent customer experience and answer general questions about our products and services Follow company procedures for accurately entering and documenting customer and lead information Meet established lead-generation and performance goals Maintain a professional appearance and represent the Atlantic Blue Water Services brand positively Share customer questions and feedback with management and the marketing team to help improve outreach efforts Set up and break down promotional displays and materials as needed Maintain an organized and professional display area Perform other related duties as assigned What We're Looking For Strong communication and interpersonal skills An outgoing, friendly personality with a natural ability to connect with people Comfortable approaching and starting conversations with shoppers Ability to work independently and stay motivated throughout the shift Ability to accurately collect and enter customer information Reliable, professional, and dependable Ability to follow established procedures and performance expectations Availability to work weekends and occasional evenings Previous customer service, retail, sales, or lead-generation experience is a plus--but not required Must be at least 18 years old Ability to stand for extended periods, up to approximately 8 hours as needed Ability to lift and carry up to 50 pounds and set up/break down promotional displays when necessary What We Offer $25.00 per hour base pay Commission and bonus opportunities Flexible part-time scheduling Paid tr...
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Type: Permanent Location: Severna Park, US-MD
Salary / Rate: Not Specified
Posted: 2026-08-25 11:12:20
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If you are a current associate, you will need to apply through our internal career site.
Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity.
On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties.
Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: Actively recruit new clients by promoting hospital services.
Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times.
This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity, and communicate with the other associates to maintain the flow of patients.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Position Description Shift Lead - Job Description.docx 2 of 4 Last Revised:...
....Read more...
Type: Permanent Location: Franklinton, US-NC
Salary / Rate: 20.01
Posted: 2026-08-24 13:22:55
-
If you are a current associate, you will need to apply through our internal career site.
Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity.
On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties.
Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: Actively recruit new clients by promoting hospital services.
Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times.
This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity, and communicate with the other associates to maintain the flow of patients.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Position Description Shift Lead - Job Description.docx 2 of 4 Last Revised:...
....Read more...
Type: Permanent Location: Rolesville, US-NC
Salary / Rate: 20.01
Posted: 2026-08-24 13:22:53
-
If you are a current associate, you will need to apply through our internal career site.
Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity.
On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties.
Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: Actively recruit new clients by promoting hospital services.
Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times.
This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity, and communicate with the other associates to maintain the flow of patients.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Position Description Shift Lead - Job Description.docx 2 of 4 Last Revised:...
....Read more...
Type: Permanent Location: Wake Forest, US-NC
Salary / Rate: 20.01
Posted: 2026-08-24 13:22:52
-
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide.
With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
* Complete any additional tasks as assigned by management
What You Bring?...
....Read more...
Type: Permanent Location: Yorba Linda, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 11:02:21
-
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide.
With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
* Complete any additional tasks as assigned by management
What You Br...
....Read more...
Type: Permanent Location: Oxnard, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 11:02:20
-
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide.
With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
* Complete any additional tasks as assigned by management
What You Bring?...
....Read more...
Type: Permanent Location: Burbank, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 11:02:20
-
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide.
With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
* Complete any additional tasks as assigned by management
What You Bring
* Legally a...
....Read more...
Type: Permanent Location: Meridian, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-24 11:01:46
-
Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement.
Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Off...
....Read more...
Type: Permanent Location: Concord, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 11:00:53
-
Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement.
Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Off...
....Read more...
Type: Permanent Location: Martinez, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:45:18
-
Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement.
Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Off...
....Read more...
Type: Permanent Location: Pleasant Hill, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:45:17
-
Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.
Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement.
Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer.
This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.
The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You’ll Do
* Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.
Provide exceptional customer service through all interactions including in-person, phone, and email communications.
* Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
* Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
* Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
* Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
* Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
* Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
* Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
* Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Off...
....Read more...
Type: Permanent Location: Lafayette, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:45:17
