Social Services Designee

Now Hiring: Social Services Designee

St.

Francis Healthcare Center
Pay Rate: $34.00 per hour
Full-Time Opportunity

St.

Francis Healthcare Center is seeking a compassionate, organized, and resident-focused Social Services Designee to join our team!

We are looking for someone who is passionate about helping residents and their families navigate the challenges of skilled nursing care.

In this role, you will provide emotional support, coordinate resident services, assist with discharge planning, and help ensure residents maintain the highest possible quality of life.

General Responsibilities

The Social Services Designee assists residents and their families with social, emotional, and psychosocial needs while coordinating services and resources to support resident well-being, independence, and successful transitions of care.

Essential Duties & Responsibilities


* Assist residents and families in identifying needs, establishing goals, and exploring available resources.


* Support residents in achieving the highest practicable level of independence and well-being.


* Assist with evaluating residents' social, family, psychological, and emotional needs.


* Provide emotional support to residents and families dealing with illness, physical disabilities, health-related concerns, grief, and loss.


* Assist residents with healthcare decisions and connect them with appropriate community resources.


* Coordinate referrals to community agencies and health and welfare organizations.


* Assist residents with personal shopping needs and tracking personal belongings.


* Respond to reports of missing, lost, or stolen resident belongings.


* Maintain positive working relationships with facility departments, residents, families, and outside agencies.


* Maintain accurate and timely documentation regarding resident social service needs and status.


* Assist with scheduling outpatient appointments and coordinating on-site services, including optometry, podiatry, dental, and psychiatric services.


* Participate in discharge planning by coordinating services, equipment, referrals, and community resources.


* Collaborate with the interdisciplinary team to support resident care plans and successful transitions.


* Provide assistance and education to facility staff as requested.


* Maintain resident confidentiality, dignity, and privacy at all times.

Qualifications & Skills


* Experience in social services, healthcare, or a skilled nursing facility preferred.


* Strong communication, listening, and interpersonal skills.


* Excellent organizational and time-management abilities.


* Ability to handle sensitive situations with professionalism and confidentiality.


* Compassionate and patient approach when working with residents and families.


* Ability to work collaboratively with an interdisciplinary team.


* Knowledge of community resources and discharge planning preferred.

Why Jo...