Senior Residential Supervisor

GENERAL SUMMARY The Supervisor is responsible for clinical and administrative supervision of the program, under the direction of the Program Manager.

Provides clinical supervision to team members and interns.

Provides direct comprehensive services to organization clients and contracted organizations.

The Supervisor assists clients and team members in addressing and stabilizing situations involving behavioral health disorders, through the provision of a full range of clinical services.

The Supervisor also serves as a resource for, and provides leadership to, other team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in the hiring process, trains and supervises clinical team member and interns in the program, under the direction of the Program Manager.Prioritize and assign new clients to team members under his/her supervision.Review, Monitor and assure compliance that all required clinical documentation is completed in a thorough and timely manner and per organization standards.Conduct team member performance evaluations in conjunction with the Program Manager, and as per organization standards and timelines.Provide clinical and administrative coverage for the program in the absence of the Program manager.Provide clinical services to clients, which include but not limited to:Mental Assessments and evaluations per required level of care.Lethality and risk assessments.Coordinating care with all facets of SOUND.Teaching problem-solving, goal-setting, social skills, communication skills and money management; and accessing community resources.Providing counseling, individual treatment services and coordination with family, when indicated.Providing crisis intervention services as necessary.Assisting clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services.Inquiring about medication regimes and treatment compliance.

Manage the utilization compliance of services and the success of outcome measures.Advocate for clients, coordinating and referring for services with other community agencies.Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others.Handle client grievances and implement the client grievance procedure on behalf of the client.Provide consultation/education services to other organizations as appropriate.Maintain ethical and competent client and professional relationships in the delivery of service.Relate to others in a professional manner, respectful of individual and cultural differences.Assist with monitoring program revenues and expenses and insure compliance with funding requirements such as authorizations, timelines, medical necessity and billing.Attend and participate in management meetings, work groups, organization program audits and accreditation activities as a member of SOUND management team.Comply with all applicable federal, state and county laws and regulations, SOUND policies and proc...