Security and Operational Resilience Program Management Specialist

Job Title:  Security & Operational Resilience Program Management Specialist

 

Job Location: Miami, Florida

 

 

 

Overall, Role Purpose:

 


* Leads administrative and program compliance support for TSA, CTPAT, and Security/BCM programs, ensuring regulatory adherence, system integrity, and continuity across the organization.

Executive Summary of Roles & Responsibilities

This role provides centralized administrative, compliance, and operational support across Security, TSA regulatory programs, Business Continuity Management (BCM), and Health & Safety ensuring adherence to federal requirements, data integrity, and program continuity across the network.

Key Responsibilities:


* Regulatory Compliance & Program Administration (TSA / CTPAT)



* Manage end-to-end TSA Security Threat Assessment (STA) lifecycle, including monthly validation of >25,000 personnel records and oversight of ~5,600 active STAs


* Administer Authorized Representative (AR) program (~340 vendors), ensuring compliance with TSA requirements (STA, training, IACMS associations)


* Coordinate closely with US Cartage and vendors to maintain compliance and support onboarding, validation, and monthly reconciliation


* Maintain strict adherence to TSA timelines (e.g., changes >30 days classified as violations)

Training & Compliance Tracking


* Oversee administration and tracking of TSA-required training programs (IAC, CCSP, SSPAC), totaling ~11,000+ annual training records


* Ensure dissemination of updated screening requirements and regulatory guidance across all DGF locations

Systems & Data Governance


* Maintain and validate data across IACMS, XTC/XDS/XVM systems, ensuring accuracy and compliance


* Oversee Single Sign-On (SSO) access and system integration for TSA and CTPAT platforms


* Manage system user access and ensure proper deployment of applications

SharePoint & Documentation Management


* Administer TSA and CTPAT SharePoint sites, ensuring audit records, site visit documentation, and compliance materials are current and accessible


* Publish TSA monthly notifications and maintain centralized document repositories

Operational & Administrative Support


* Manage Purchase Card activities, including reconciliation and audit documentation


* Maintain distribution lists (e.g., K9 program, ETD stakeholders) to ensure timely communication


* Support mapping and coordination of ETD equipment with network infrastructure

Global Coordination & BCM Support


* Provide coordination and oversight support to offshore business support teams (e.g., India) for CTPAT documentation and compliance updates


* Support Security and BCM programs through data management, reporting, compliance tracking, and ensuring operational continuity standards are met


* Enable consistent program execution by ensuring accurate records, system access, and communication flow across all stakeholders

Education & Ex...