Asset Protection Systems Technician

Job Title: Asset Protection Systems Technician

Salary Range: $58,000 -$65,250

Location: Seattle, WA - Administration



*This position requires travel across Evergreen Goodwill's network of sites across the PNW.

About the Position

The Asset Protection Systems Technician administers, installs, configures, maintains, and troubleshoots Asset Protection technology and systems across Evergreen Goodwill properties.

This role supports video surveillance, access control, alarm, incident reporting, case management, and other security-related platforms.

The Technician serves as a system administrator, manages user access, permissions, configurations, functionality, and data integrity, and coordinates with Information Technology and external vendors.

Working independently with minimal supervision, this position helps ensure systems remain secure, reliable, and effective in support of organizational safety, security, and asset protection objectives.

Essential Functions and Responsibilities

Asset Protection Systems Administration & Support


* Install, configure, diagnose, repair, replace, relocate, maintain, and administer Asset Protection technology and systems across the organization.


* Administer physical security and operational platforms, including video surveillance, access control, alarms, incident reporting, case management, and related security software.


* Manage system access, user permissions, configurations, functionality, records, and data integrity in accordance with organizational requirements.


* Respond to alarm calls and provide timely technical support and troubleshooting as needed.


* Maintain accurate and timely records for equipment, materials, service activity, work orders, and expense reports.

Systems Planning, Improvement & Project Management


* Participate in the design, evaluation, implementation, and improvement of Asset Protection technology and systems, representing Evergreen Goodwill's operational interests.


* Maintain an accurate inventory of Asset Protection equipment and identify lifecycle, replacement, and maintenance needs.


* Monitor emerging technologies, industry trends, and best practices related to Asset Protection systems, design, and administration.


* Identify system deficiencies, assess operational impact, and recommend practical improvements.


* Lead and complete special projects assigned by the Director of Asset Protection, including planning, coordination, documentation, and follow-through.

Partnership, Communication & Investigative Support


* Partner effectively with Asset Protection, Information Technology, property leaders, vendors, and other stakeholders to support reliable system performance.


* Communicate project status, service activity, risks, recommendations, and outcomes clearly in written and verbal formats.


* Provide training and guidance to system users and attend technical or professional development training as appropriate.


* A...