MURRAY'S CHEESE/CHEESEMONGER

We are seeking an enthusiastic and skilled Cheesemonger to join our retail team! This role combines customer-facing responsibilities, inventory management, food preparation, and educational outreach in a fast-paced, collaborative environment.

You will be responsible for providing excellent customer service, maintaining product quality, and ensuring the smooth operation of daily tasks in the shop.

Physical Requirements:


* Ability to stand for extended periods and lift up to 50 lbs.


* Comfortable with tasks requiring bending, twisting, reaching, and carrying.


* Operate equipment such as cash registers, scales, slicers, product shelving, and food handling in a safe and efficient manner.

Qualifications:


* Flexible availability for weekends, holidays, opening, closing, and mid-day shifts.


* High school diploma or equivalent.


* Strong organizational, communication, and time-management skills.


* Ability to thrive in a fast-paced environment and manage multiple tasks.


* Proficiency in basic computer skills (register systems, inventory management).


* Previous experience in retail, customer service, or the food industry, with a preference for experience in cheese or specialty foods (not required, but should have a willingness to learn!)


* Commitment to delivering exceptional customer service and contributing to a positive team environment.


* Certifications: NYC Food Handler's Certification or ServSafe preferred (not required).



* Customer Service & Product Knowledge:
+ Assist customers with product selection, offer samples, and provide expert knowledge on cheeses, charcuterie, and specialty items.
+ Cut, wrap, and weigh products to customer specifications.
+ Guide customers through the cheese and charcuterie selection process, delivering an engaging, educational, and enjoyable experience.
+ Build relationships with customers and promote new products, seasonal offerings, and pairings.
+ Handle customer inquiries, resolve issues, and ensure customer satisfaction.


* Inventory & Merchandising:
+ Receive and organize product deliveries, ensuring accurate stock and quality checks.
+ Maintain proper inventory levels, rotating products using FIFO principles, and ensure products are well-stocked, properly priced/labeled, and visually appealing.
+ Assist in stocking shelves and maintaining a neat, organized and clean sales floor and back-of-house area.


* Food Safety & Cleanliness:
+ Adhere to food safety standards and maintain cleanliness throughout the shop, including food prep areas and storage.
+ Perform daily cleaning tasks and ensure the highest standards of sanitation.


* Food Preparation & Event Support:
+ Prepare cheese and snack trays, parfaits, and other in-house items for sale.
+ Assist with the setup and cleanup of events, tastings, and educational workshops a...