Quality Supervisor

Greif is a global leader in performance packaging located in 40 countries.

The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

To Be the Advantage That Helps Our Customers Win.

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:
036030 Quality Supervisor (Open)

Job Description:

The Quality Supervisor is responsible for leading quality assurance, quality control, and inventory-related activities at Greif’s Warminster steel drum plant.

This role ensures that products and processes meet customer expectations, production standards, regulatory requirements, and applicable ISO standards.

The Quality Supervisor leads customer complaint investigations, corrective and preventive actions, internal and external audits, laboratory testing, inventory reconciliation, and continuous improvement initiatives.

This position works closely with Operations, Engineering, Maintenance, Supply Chain, and plant leadership to strengthen quality performance, reduce risk, and promote a culture of accountability and continuous improvement.

The role also provides day-to-day leadership, coaching, and development for quality team members while ensuring that quality systems and documentation are consistently maintained.

Key Responsibilities



* Lead the implementation, maintenance, and continuous improvement of the plant’s quality management systems.


* Develop, document, and monitor quality assurance and quality control procedures for steel drum manufacturing processes.


* Support compliance with ISO requirements, company standards, customer specifications, and applicable federal, state, and local regulations.


* Coordinate plant activities related to ISO certification, surveillance audits, recertification, and audit follow-up.


* Plan and conduct internal audits across plant departments and coordinate third-party and customer audits.


* Investigate customer complaints and product-quality concerns using structured root-cause analysis.


* Define corrective and preventive actions, assign ownership, monitor completion, and verify effectiveness.


* Partner with Operations and other departments to identify process risks, prevent recurrence, and improve product consistency.


* Review quality data, trends, inspection results, and production performance to identify opportunities for improvement.


* Support the implementation and continuous improvement of Greif’s production system...