Behavorial Health Technician Night Supervisor - Residential

GENERAL SUMMARY The Night Supervisor provides operational oversight and staff supervision for a Mental Health Residential Treatment Program, with a primary focus on overnight operations.

This position is responsible for ensuring safe and effective program operations while supervising Behavioral Health Technicians (BHTs) who provide day-to-day residential support to individuals receiving treatment.

This role is responsible for maintaining continuity of care, staff coverage, and program operations within a 24-hour residential setting.

The position requires flexible overnight scheduling, including adjustments to scheduled start and end times and workdays based on organizational needs.

Flexibility is essential to support effective communication, staff supervision, shift transitions, and operational consistency across the program Behavioral Health Technicians (BHTs) are direct care staff who support individuals with activities of daily living, engagement in treatment and recovery-oriented activities, and maintaining a safe, structured residential environment.

At Sound, BHTs typically hold credentials such as Certified Nursing Assistant (CNA) or Home Care Aide (HCA) and serve in non-clinical roles.

Location: 3515 Woodland Park Avenue North, Seattle, WA 98103 Schedule: Full-Time, Overnight Shift (Flexible Scheduling Required) ESSENTIAL DUTIES AND RESPONSIBILITIES Oversees the delivery of person-centered, recovery-oriented care within the assisted living program.

Coordinates with nursing staff, licensed clinicians, and program leadership to support continuity, safety, and quality of resident care.

Directs and supports staff response to behavioral or medical concerns using approved de-escalation, safety, and care protocols, escalating issues as appropriate.

Models professional, ethical, and resident-centered care practices consistent with CNA scope of practice and organizational expectations.

Reviews shift documentation and reports to ensure accuracy, completeness, and compliance with program and regulatory standards.

SUPERVISORY RESPONSIBILITIES Provides day-to-day supervision, direction, and support to direct care staff during assigned hours.

Serves as the on-site shift lead and primary point of contact for staff during assigned hours.

Ensures appropriate staffing coverage, addresses call-outs, and coordinates shift coverage needs in collaboration with leadership.

Participates in recruitment and selection processes, including interviewing and recommending candidates for hire, as appropriate.

Supports onboarding, training, and ongoing coaching of new and existing staff to ensure competency in assigned duties and adherence to program standards.

Participates in an on-call rotation and provides after-hours supervisory support as assigned, responding to urgent staffing, operational, or resident care needs in accordance with program protocols.

Provides supervisory coverage within a 24-hour residential program model, ensuring coordination and continuity acr...