PPS Technicians - TMS & Mental Health Care Coordinator

Position Summary:

The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting.

This position is responsible for guiding patients through the full continuum of care-from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow-up.

Essential Job Functions:


* Responsible for initial patient consultations.

The consultant needs to evaluate the patient and concisely document findings.


* Serve as liaison between care providers and patients.


* Build trust and rapport with individuals in order to improve patient care.


* Communicate the benefits of treatment to the patient.


* Utilize clinical information and knowledge of medical necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and health care partners.


* Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client.


* Prepare and discuss any financial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us.


* Successful completion of TMS Certification (training and certification provided during the initial period of employment).


* Treating patients with our TMS system who are suffering from mental illness.

Knowledge, Education, & Experience:


* Associates or Bachelor's degree preferred



* Medical, beauty, and/or cosmetic surgery consultant in sales industry experience preferred.


* Excellent customer service skills 2 years minimum.


* Mental health experience preferred.

Employment Status: full time
Schedule: 8:00 - 4:30 Monday-Friday / Occasional Saturdays
Work Location: On Site - Westlake, TX
Compensation: Pay Range: $19-23/hr.