MA Support Coordinator

Be the Connection That Keeps Care Moving Forward.

Behind every exceptional patient experience is a team dedicated to supporting those who provide care.

We're looking for a highly organized, proactive, and compassionate Medical Assistant Support Coordinator to help our clinical teams deliver outstanding oncology care.

If you excel at coordinating schedules, solving problems, supporting staff, and keeping operations running smoothly, this is your opportunity to make a meaningful impact every day.

Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community.

Dr.

Malcolm Hayward, Dr.

Dan Bradford, and Dr.

Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place.

In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region.

Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care.

What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Job Summary: The MA Support Coordinator is a medical assistant who serves as the administrative and operational support partner to the MA Manager for a department of approximately 36 medical oncology medical assistants across Highlands Oncology Groups three Northwest Arkansas clinics.

The Coordinator owns the recurring administrative, communication, training-logistics, recruitment-support, and clinical-readiness tasks that keep the department running day to day, so the MA Manager can focus on department leadership, staff development, and performance.

This is an individual-contributor position with no direct reports and no supervisory, disciplinary, or hiring authority; matters involving staff performance, conduct, or personnel decisions are referred to the MA Manager.

Job Duties / Responsibilities: Embodies the Highlands Mission Statement by providing the highest quality of innovative care delivered with compassion and precision.

Department Meetings & Communication Send meeting requests for monthly MA department meetings and maintain the department meeting and events calendar.

Collect agenda topics from MA staff each month and draft department meeting agendas for MA Manager review.

Record meeting minutes and prepare them for distribution.

Compile and send the department newsletter following each meeting, including minutes, announcements, reminders, and upcoming dates.

Coordinate department rollouts and announcements of new equipment, processes, and resources (for example, where the hearing assistance device is kept and how to use it), including tip sheets and follow-up remin...