Customer Project Manager

Join us as a Customer Project Manager, where you'll lead customer projects from order entry through final closeout, ensuring successful execution, customer satisfaction, and financial performance.

You'll manage medium to large projects supporting Schneider Electric Square D solutions, working closely with customers, sales teams, manufacturing facilities, vendors, and internal stakeholders to deliver projects on time, within budget, and aligned with customer requirements.
What will you do?


* Lead end-to-end execution of customer projects, managing all phases including initiation, planning, execution, monitoring, and closeout.


* Serve as the primary customer contact following project award, validating purchase orders, specifications, drawings, bill of materials, and project requirements.


* Manage projects ranging from approximately $150K to $10M across commercial, industrial, infrastructure, government, education, and water/wastewater markets.


* Develop and maintain project schedules, proactively communicating milestones, risks, and status updates to customers and stakeholders.


* Coordinate with manufacturing facilities, suppliers, field services teams, and third-party vendors to ensure successful project delivery.


* Monitor project performance throughout the lifecycle, including task completion, schedule adherence, issue resolution, and customer satisfaction.


* Lead project kickoffs and facilitate communication among customers, sales teams, operations, engineering, and support organizations.


* Manage project financials, including cost tracking, forecasting, change management, and reconciliation activities.


* Support project closeout activities, ensuring successful equipment delivery, installation, startup, training, and customer acceptance.


* Apply technical aptitude to review project documentation, drawings, specifications, and product applications while identifying opportunities to deliver additional customer value.


* Build strong customer relationships through proactive communication, problem resolution, and a commitment to successful project outcomes.

What are the key skills we are looking for?


* Project Management - experienced level; leading customer projects from award through closeout while balancing schedule, cost, scope, and quality.


* Communication - advanced level; effectively engaging customers, vendors, manufacturing teams, and internal stakeholders.


* Organization & Prioritization - advanced level; managing multiple projects and competing priorities simultaneously.


* Customer Orientation - advanced level; building trusted relationships and delivering exceptional customer experiences.


* Critical Thinking - advanced level; evaluating project challenges and implementing practical solutions.


* Analytical Thinking - intermediate level; assessing project performance, financials, risks, and resource requirements.


* Decision Making - intermediate l...