BMS Service Specialist II

BMS Service Representative II
Location: Manhattan, NY (Primary) | Northern NJ (Occasional)

Schneider Electric is seeking a BMS Service Representative II to support commercial building customers primarily in Manhattan, with occasional work in Northern New Jersey.

This role is ideal for a field service professional with 2+ years of hands-on Building Management System (BMS) or Building Automation System (BAS) experience who enjoys troubleshooting, commissioning, and optimizing HVAC control systems.

You will work directly with customers to maintain and improve the performance of critical building systems while supporting service, startup, and commissioning activities.
Responsibilities


* Troubleshoot, repair, and maintain Building Automation Systems (BAS/BMS) and HVAC control systems.


* Install, commission, configure, and optimize controllers, field devices, and related control equipment.


* Diagnose and resolve issues involving HVAC equipment, sensors, actuators, valves, low-voltage controls, and control networks.


* Perform software updates, preventative maintenance, and system modifications to improve performance and reliability.


* Support commissioning activities and startup of new and existing building automation systems.


* Interpret mechanical, electrical, and controls drawings to support field activities.


* Provide technical recommendations and solutions directly to customers.


* Document service activities, troubleshooting findings, and system changes.


* Support project teams, commissioning agents, and product support teams as needed.


* Participate in an on-call rotation and respond to customer service needs as required.

Qualifications


* Minimum 2 years of Building Management System (BMS) or Building Automation System (BAS) experience.


* Experience as a Service Technician, Controls Technician, Building Automation Technician, or similar role.


* Experience commissioning, servicing, and troubleshooting Direct Digital Controls (DDC).


* Hands-on experience with controllers, sensors, actuators, valves, and other field devices.


* Working knowledge of commercial HVAC systems including VAVs, AHUs, RTUs, chillers, and boilers.


* Strong knowledge of HVAC systems and building automation controls.


* Understanding of low-voltage controls, networking fundamentals, and control system integration.


* Ability to read and interpret mechanical, electrical, and controls drawings.


* Strong troubleshooting, problem-solving, and customer communication skills.


* Ability to work independently in a field service environment.


* Valid driver's license and acceptable driving record.


* Experience with Schneider Electric EcoStruxure, Siemens, Automated Logic (ALC), Johnson Controls, Honeywell, Trane, or similar BAS platforms is a plus.


* Familiarity with BACnet, Modbus, LonWorks, or similar building automation communication protocols is preferred.


* Exper...