Head of MPS Operations

Job Requirements

Head of Managed Pathology Services Operations

Shape the Future of Managed Pathology Services

Join us in pioneering breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

We are seeking an experienced and strategic leader to join our team as Head of Managed Pathology Services (MPS) Operations.

This is a high-impact leadership role responsible for the successful delivery, growth, and continuous improvement of our Managed Pathology Services portfolio.

You will lead operational excellence across complex customer contracts, oversee commercial and financial performance, manage third-party partnerships, and contribute to the strategic evolution of our Managed Pathology Services offering.

Working collaboratively across commercial, service, procurement, clinical, and leadership teams, you will help ensure our services deliver outstanding customer outcomes while supporting sustainable business growth.

This role offers significant autonomy and the opportunity to influence strategy, develop innovative solutions, and shape the future direction of a market-leading service proposition.

About the Role

As Head of MPS Operations, you will be accountable for the operational performance, governance, and commercial success of our Managed Pathology Services business.

You will lead a team responsible for contract management and operational delivery while supporting business development activities through compelling service propositions, tender responses, and customer engagement.

You will also play a key role in identifying market opportunities, enhancing service offerings, and ensuring the business continues to deliver value for customers while maintaining strong commercial and contractual performance.

Key Responsibilities

Strategic Leadership & Business Growth


* Develop and execute the strategic vision for Managed Pathology Services.


* Identify market opportunities and support the evolution of service offerings to meet changing customer needs.


* Contribute to business growth through support of commercial strategies, tender responses, and customer solution development.


* Collaborate with commercial, marketing, clinical, and operational teams to strengthen market positioning and expand the Managed Pathology Services portfolio.


* Represent the organisation with customers, industry groups, and strategic partners where appropriate.

Operational Leadership


* Lead the successful delivery of Managed Pathology Services, ensuring high standards of operational performance and customer satisfaction.


* Drive a culture of continuous improvement, innovation, and operational excellence.


* Ensure service delivery remain...