Associate Technical Specialist | Johnson&Johnson MedTech | Electrophysiology

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Job Function:
MedTech Sales

Job Sub Function:
Clinical Sales - Hospital/Hospital Systems (Commission)

Job Category:
Professional

All Job Posting Locations:
Tempo Maidenhead, Berkshire, United Kingdom

Job Description:

The Associate Technical Specialist (ATS) provides high-quality clinical and technical support to healthcare professionals across the Electrophysiology portfolio.

The role is focused on developing strong EP and CARTO expertise while progressively building the clinical, customer-facing and commercial capabilities required to become an independent Technical Specialist.

The ATS will spend the majority of their time in the field, supporting procedures, developing trusted relationships with healthcare professionals and working closely with Technical Specialists, New Technology Specialists, Sales colleagues and the Regional Sales Manager to deliver excellent customer support and contribute to regional growth.

Key Responsibilities
Clinical & Technical Support


* Provide independent clinical support for AF and CTI procedures once appropriately trained and signed off.


* Progress toward SVT and AT sign-off, in line with the individual training and development plan.


* Develop a strong foundational understanding of electrophysiology principles and their application within CARTO.


* Build comprehensive knowledge of CARTO hardware, software, HD mapping and associated modules, including features, benefits and appropriate handling of customer questions and objections.


* Develop awareness and experience of CARTOSOUND, based on regional and customer requirements.


* Maintain awareness of relevant clinical evidence, publications and whitepapers, progressively developing the ability to discuss clinical data confidently with healthcare professionals.


* Conduct appropriate follow-up after interesting or complex cases, using relevant images, clinical learning and new technology insights.

Customer & Territory Support


* Maintain a strong field presence, with a target of 80%+ customer-facing time, supporting case coverage across the region.


* Develop trusted relationships with physicians, physiologists, ...