Lead Infrastructure Engineer

Job Description

If you are a hands-on infrastructure engineering leader who thrives at the intersection of platform reliability, automation, and technical strategy, this role offers the scope and scale to make a lasting impact.

You will own one of JPMorganChase's most critical observability platforms end to end - setting direction, driving cost efficiency, and staying credible in a terminal and a code review.

This is a rare opportunity to lead at a senior level while remaining deeply technical, with visibility across engineering, security, and infrastructure teams.

As a Sr Manager of Infrastructure Engineering at JPMorganChase within the Corporate Technology Observability and Logging Platforms team, you will serve as the senior technical authority for our enterprise Splunk estate - a large, multi-cluster deployment running on AWS and managed entirely as code through SaltStack.

You will lead platform architecture, capacity planning, incident root-cause analysis, and the automation tooling that keeps the estate performant, predictable, and cost-efficient at scale.

You will partner with application, security, and infrastructure teams while growing and mentoring a team of platform engineers.

Job responsibilities


* Define and own the architecture, availability, performance, and recovery targets for indexer clusters, search head clusters, forwarders, HTTP Event Collector ingestion, deployment server and deployer, and SmartStore storage


* Lead recurring capacity assessments across clusters - covering ingestion volume, indexer compute and memory load, disk input/output and space, indexing queues, pipeline processors, and search load - producing severity-graded findings and remediation matrices


* Own the SaltStack state tree that configures and deploys the entire Splunk estate, driving safe, reviewable, branch-based change management with pillar-driven configuration and repeatable cluster operations


* Build and maintain Python automation for operational tasks, reporting, and integrations, including modernization of legacy tooling such as version migrations, dependency hygiene, and authentication flows


* Lead deep root-cause investigations across the estate, correctly attributing write-path versus read-path pressure and search-head-dispatch versus indexer-execution behavior


* Use Splunk internal, introspection, metrics, audit, and license data to understand and forecast platform behavior; build dashboards and reporting that make capacity and health decisions data-driven


* Establish and enforce logging standards, onboarding patterns, retention policies, and scheduled-search hygiene including concurrency and skip-ratio controls


* Right-size infrastructure and reduce license and compute spend without compromising reliability or platform availability


* Grow and mentor a team of platform engineers, set technical strategy and roadmap, and represent the platform to senior stakeholders and partner teams

Required ...