DDD Program Coordinator

Program Coordinator DDD Services Company: iCare Health Services LLC Location: Phoenix, AZ (Corporate Office) Job Type: Full-Time Schedule: MondayFriday | 3 Days in Office, 2 Days in the Field Job Summary iCare Health Services LLC is seeking a dependable, organized, and motivated Program Coordinator to assist with overseeing our DDD Group Homes, Day Programs (DTA), and Home and Community-Based Services (HCBS).

The ideal candidate will have experience working with individuals with developmental disabilities, strong leadership skills, and knowledge of Arizona DDD requirements.

This position will be based at our corporate office in Phoenix, Arizona, with three days spent in the office and two days conducting site visits at assigned locations.

Key Responsibilities Provide daily operational support to assigned Group Homes, Day Programs, and HCBS services.

Conduct monthly audits to ensure compliance with DDD regulations and company policies.

Visit assigned locations to monitor member care, safety, cleanliness, staffing, and documentation.

Assist managers with staffing concerns, scheduling, and maintaining required staffing ratios.

Review member documentation, incident reports, and compliance records for accuracy.

Identify areas of concern and assist with implementing corrective action plans.

Support and guide program managers and direct support professionals.

Ensure member rights, dignity, safety, and person-centered care are maintained.

Communicate regularly with leadership regarding program operations and concerns.

Assist with employee training, compliance monitoring, and quality improvement initiatives.

Qualifications High school diploma or GED required.

Previous experience working with individuals with intellectual or developmental disabilities preferred.

Experience in DDD Group Homes, Day Programs, HCBS, or related services strongly preferred.

Previous supervisory, management, or leadership experience preferred.

Knowledge of Arizona DDD regulations and compliance requirements.

Strong organizational, communication, and problem-solving skills.

Ability to manage multiple locations, responsibilities, and deadlines.

Valid driver's license and reliable transportation required.

Ability to complete required background checks and maintain necessary certifications.

Work Schedule & Location This is a full-time position based at our Phoenix corporate office.

3 days per week: Working at the corporate office.

2 days per week: Conducting on-site visits to assigned Group Homes, Day Programs, and HCBS locations.

Specific office and field days will be determined by leadership based on operational needs.

Additional flexibility may be required for audits, emergencies, and program needs.

Why Join iCare Health Services? At iCare Health Services, we are committed to providing quality, person-centered services to individuals with developmental disabilities.

We are looking for someone who takes initiative, values teamwork, maintains accountability, and is passionate abo...