Manager - Foundational Identity Security

Your Job

As a Manager, Foundational Identity Security, you will lead the strategy, operation, reliability, security, and continuous improvement of our Tier 0 Active Directory, Domain Name System, and Public Key Infrastructure services.

You will serve as the single point of accountability for service outcomes while leading a globally distributed team.

This role combines service ownership, people leadership, technical direction, stakeholder engagement, and operational leadership to keep these foundational services resilient, secure, sustainable, and aligned with business needs.

Our Team

The Linux Service Team within Koch Technologies delivers reliable, secure, and resilient Linux infrastructure that enables our partners to achieve and accelerate their business outcomes.

We are seeking team players that are dedicated to creating rock solid operations while building relationships with our internal business partners.

Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA and requires an in office presence with flexibility.

This role is not eligible for VISA sponsorship

What You Will Do



* Own the end-to-end health, lifecycle, roadmap, and outcomes of Active Directory, DNS, and PKI services, aligning priorities and investments with business, security, architecture, and operational needs


* Lead, coach, and develop a globally distributed technical team, establishing clear priorities and accountability across operations, engineering, risk remediation, and strategic initiatives


* Identify and manage service risks, critical dependencies, technical debt, capacity constraints, recovery requirements, and single points of failure


* Establish effective monitoring, alerting, support, escalation, continuity, recovery, and operational-readiness practices appropriate for Tier 0 services


* Lead incident, problem, request, and change management activities, including coordinating responses to significant disruptions and driving sustainable corrective actions


* Define and monitor KPIs, SLAs, SLOs, and service-health measures; use operational data and trends to prioritize automation, standardization, risk reduction, and continuous improvement


* Partner across business, security, infrastructure, architecture, engineering, and operations teams to communicate service health, resolve cross-functional dependencies, and make informed tradeoffs among security, reliability, resilience, cost, sustainability, and delivery speed

Who You Are (Basic Qualifications)



* Experience leading or owning enterprise identity, cybersecurity, infrastructure, or other business-critical technology services


* Experience leading and developing technical employees, including responsibility for work prioritization, performance management, coaching, development, and accountability


* Experience leading globally distributed technical teams and delivering outcomes through direct leadership and cross-functional influence
...