CCB Card Transactions Sr. Product Associate

As a Senior Product Associate in Card Transactions
You will help shape the future of our authorization and transaction-processing platforms by combining product thinking, analytics, customer insight, and strategic planning.

Working closely with Product Managers, Technology teams, and senior stakeholders, you will help define success metrics, measure product outcomes, identify opportunities for improvement, and support delivery of key business and modernization objectives.

This role is ideal for a product professional who enjoys translating complex data into actionable insights, influencing roadmap decisions, and helping teams understand the value their products deliver to customers and the business.

You will contribute to initiatives focused on platform modernization, resiliency, delivery excellence, regulatory readiness, and customer enablement across the Card Transactions organization.

The successful candidate will be comfortable working across multiple stakeholder groups, analyzing data, developing business recommendations, and supporting product strategy through all phases of the product lifecycle.

The Card Transactions mission emphasizes modern, resilient, and adaptable platforms that enable customer growth, payment innovation, and operational excellence.

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Job Responsibilities


* Partner with Product Managers and Technology Leads to identify opportunities that improve customer outcomes, operational efficiency, and platform capabilities.


* Support product discovery activities through data analysis, stakeholder engagement, customer feedback, and market research.


* Define, measure, and monitor product success metrics, adoption indicators, and business outcomes.


* Develop insights and recommendations that inform roadmap prioritization, investment decisions, and strategic planning.


* Analyze product performance, delivery metrics, and operational trends to identify risks, opportunities, and areas for optimization.


* Support quarterly planning, roadmap management, dependency tracking, and product governance activities.


* Create executive-ready presentations, dashboards, scorecards, and product communications that translate complex information into clear recommendations.


* Document business requirements, epics, features, and user stories to support product development and delivery.


* Collaborate with Product, Technology, Architecture, Operations, and partner teams to drive alignment and execution.


* Help establish repeatable processes that improve transparency, delivery predictability, and product adoption.

Required Qualifications, Capabilities, and Skills


* 3+ years of experience in Product Management, Product Strategy, Business Analysis, Program Management, or a related discipline.


* Proficient knowledge of the product development lifecycle and Agile delivery practice...