CHINESE KITCHEN/DEPT LEADER

Manage the department to ensure an unprecedented dining experience for the customer.

Plan, organize, train and direct Chinese Kitchen associates; perform production and customer service functions; maximize store sales and profits by promoting sales and focusing on quality and freshness.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* Strong written and oral communication skills


* Demonstrated aptitude for managing people, organizing workloads and making intelligent decisions quickly


* Demonstrated ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization


* Strong personal initiative and follow through to completion


* Friendly, approachable and outgoing demeanor with the ability to work as part of a team in a fast-paced environment


* Demonstrated ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers


* Ability to read/interpret documents (e.g., training manuals)


* Knowledge of applicable laws and regulations related to employment practices and safety compliance

Desired


* Thorough knowledge and experience in all phases of Chinese Kitchen operation


* Understand all key components of department operations and possess knowledge of applicable laws and regulations related to employment practices and safety



* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.


* Organize work; train and schedule associates to consistently provide customers with prompt, courteous service.


* Respond tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents and questions.


* Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.


* Perform and direct others in pricing and displaying merchandise, product rotation, freshness, quantity, quality and proper space allocation for merchandise.


* Operate equipment (e.g., knives, slicing equipment) according to company guidelines.


* Implement company programs and adhere to company policies and procedures.


* Provide input on department budgets, goals and results; maximize department and store sales and profits.


* Maintain equipment and facilities properly and safely in accordance with company policies and procedures.


* Maintain floor, shelf and display areas to ensure they are clean and up to sanitary standards.


* Update and maintain department temperature logs; train and follow up with Chinese Kitchen clerks on temperature logs to guarantee accurately recorded temperatures.


* Assist on special projects such as periodic inventories, store resets, remodels, and special ...