Part-Time Remote Document Acquisition Specialist

Essential Responsibilities



* Request and obtain medical records and supporting documentation from healthcare facilities.


* Follow up on outstanding requests through email, phone, and internal systems.


* Track and update the status of document requests.


* Review received records for completeness and identify missing information.


* Escalate unresolved issues to leadership as needed.


* Maintain accurate documentation and workflow notes.


* Meet established productivity and quality standards.


* Communicate professionally with clients, hospitals, and internal team members.


* Assist with special projects and other administrative tasks as assigned.

Minimum Qualifications



* High school diploma or GED required.


* Strong computer skills, including Microsoft Outlook, Excel, and Teams.


* Excellent written and verbal communication skills.


* Strong attention to detail and organizational skills.


* Ability to manage multiple tasks while maintaining accuracy.


* Ability to work independently in a remote environment.


* Reliable internet connection and dedicated workspace.

Preferred Qualifications



* Previous customer service, administrative, data entry, or healthcare-related experience.


* Familiarity with medical records or healthcare terminology.


* Experience working in a remote environment.

Key Competencies



* Attention to Detail


* Time Management


* Accountability


* Communication


* Problem Solving


* Organization


* Adaptability


* Team Collaboration

Physical Requirements



* Prolonged periods of sitting and computer use.


* Ability to work standard business hours as scheduled.

The potential salary range for this role is $19,000.00 USD to $ 20,000.00 per year.

Final compensation will be based on experience, skills, market conditions, and internal equity.

We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.