Health Services Director

Make Lives Better, Build Your Future: Join Heritage Communities as a Health Services Director! At Heritage Communities, you're more than your title -- you're a vital part of a team that truly values every contribution.

Whether you're just getting started or looking to grow in your career, we offer a workplace where you're supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You'll Do: As a Health Services Director, you will provide leadership, oversight, and accountability for the delivery of resident care throughout the community, directly impacting the lives of our residents and the success of our team by: Providing day-to-day leadership and oversight of Health Services operations throughout the community, and leading, coaching, developing, and holding Health Services associates accountable.

Overseeing caregiver and medication aide/technician staffing and scheduling, and managing Health Services labor and departmental resources responsibly.

Overseeing resident assessments, reassessments, service plans, medication records, and related healthcare documentation within applicable scope and regulatory requirements.

Monitoring resident-care delivery to ensure services align with assessed needs and service plans.

Establishing and maintaining effective relationships with residents, families, physicians, pharmacies, providers, regulators, and community partners.

Responding appropriately to resident concerns, incidents, changes in condition, and emerging care needs, and supporting prospective resident assessments, move-ins, and resident transitions.

Assessing training and competency needs, coordinating education, maintaining ongoing survey and regulatory readiness, and monitoring quality outcomes to lead corrective-action follow-up.

Communicating company and community expectations, changes, deadlines, and priorities to Health Services associates.

Partnering and collaborating with community leaders and associates to promote consistent resident care, communication, service delivery, and resident experience throughout the community.

Serving as an active member of the community leadership team, participating in the on-call rotation, and providing direct resident care and/or medication assistance within your authorized scope when community needs require.