Software Engineer III-ServiceNow

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Infrastructure Platform ServiceNow IT Service Management , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.

You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities


* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems


* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems


* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.


* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development


* Contributes to software engineering communities of practice and events that explore new and emerging technologies


* Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.


* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems


* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture


* Follow and enhance the scrum practices for continuous team processes improvement


* Collaborate with the Business Analysis team for producing estimates and agile delivery plans

Required qualifications, capabilities, and skills



* Formal training or certification on software engineering concepts and 3+ years applied experience


* Hands-on ServiceNow platform implementation experience


* Proficiency in one or more modern programming languages (JavaScript/GlideScript /ServiceNow script strongly relevant) and database querying languages


* Experience in Java/PHP/Python programming language


* Knowledge of ServiceNow development best practices - scr...