Marketing Strategy Lead, Client Stories

Many of the world's largest companies trust J.P.

Morgan Payments to move their money, and this role helps make that proof impossible to ignore.

Join the Client Stories team in a senior marketing role where you'll own a portfolio of client story programs, producing standout content in close partnership with clients, sales, and marketing teams across regions.

This is an opportunity for a strategic, creative marketer to hold business storytelling to the standard of the world's best consumer brands, and to help shape where the program goes next.

As a Vice President in the Payments Marketing Client Stories team, you'll own the strategy, execution and distribution of a portfolio of client story programs, reporting to the Head of Client Stories.
Your core focus is producing excellent client stories, including video, written case studies, and other content, working closely with clients, relationship and sales teams, and marketing partners to find the right stories and put them to work across campaigns and regions.

You'll apply strong editorial judgment every day: deciding which stories to pursue, making prioritization trade-offs, and making sure every story advances our key narratives and business priorities.

Collaborating across the wider Creative and Editorial team, you'll also help shape how the program evolves, bringing the business acumen, confidence, and clarity to influence senior leaders across the firm.

This is a full time in-office role.

Job Responsibilities


* Set editorial direction for the programs you own, deciding which client stories to pursue, which to decline, and how each one advances key Payments narratives and business priorities, in line with the team's overall client stories strategy


* Make portfolio trade-offs across competing stakeholder requests, and explain the reasoning clearly enough that senior leaders understand and back the plan


* Lead production of high-quality client stories, including video, written case studies, and other content, holding a high bar for craft, brand standards, and on-time delivery across internal partners and agencies


* Build trusted relationships with clients and their relationship teams, shaping narratives, preparing interview briefs, and guiding clients smoothly through the storytelling and approval process


* Translate strategic priorities into sharp briefs, creative direction, and success criteria for every story


* Partner with sales, campaign, product marketing, and regional teams to place stories in the initiatives and moments where they have the greatest impact, connecting stories to in-market messaging, campaign outcomes, and business impact


* Evolve how client storytelling is measured and reported and driving success against those benchmarks.


* Guide how the program evolves, identifying new formats and approaches that increase the impact of client stories, and partnering with teams across marketing to bring the strongest ideas to life


* Run st...