Manager of People Operations - Employee Experience (Immediate)

KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond.

Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500 students in grades K-12 across seven schools.

We believe every individual walks through the doors of schools bearing gifts.

Talent.

Perspective.

Drive.

Inspiration.

So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive.

We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together.

Position Overview

The Manager of People Operations - Employee Experience leads the administration and continuous improvement of employee lifecycle processes across KIPP Capital Region, ensuring an exceptional employee experience, operational excellence, and compliance.

This role oversees onboarding and offboarding, employee records and data management, annual renewals and LOO distribution, Continuing with KIPP (CWK), Summer Academy, Intern & Seasonal Staffing Administration, unemployment claims, employment verifications, Public Service Loan Forgiveness (PSLF) certifications, stipend administration, new hire swag management, and UKG support.

Serving as a key partner to employees, school leaders, regional leaders, Payroll, Finance, and Talent teams, the Manager of People Operations - Employee Experience ensures the accuracy of employee data, the integrity of personnel records, and the efficient execution of HR processes while supporting workforce planning, retention, and organizational goals.

Duties/Responsibilities
Employee Lifecycle Management


* Lead and manage all employee lifecycle processes, including onboarding, offboarding, transfers, promotions, compensation changes, leaves, separations, and other employment transactions.


* Coordinate new hire onboarding, orientation, employee setup, background checks, certification verification, employment eligibility requirements, and onboarding documentation.


* Facilitate employee separations, exit processes, system access removal, final employment documentation, and unemployment claims administration.


* Serve as the primary point of contact for employment verifications, Public Service Loan Forgiveness (PSLF) certifications, unemployment claims, and employee record requests.


* Provide guidance to leaders and employees regarding employment related policies, procedures, and transactions.

Employee Records & Data Management


* Manage and maintain complete, accurate, and compliant employee personnel files in accordance with federal, state, and organizational requirements.


* Ensure all employee data is accura...