Account Technical Service Rep

Your Job

Georgia-Pacific's Corrugated Packaging division is hiring an Account Technical Service rep tasked with bolstering our business supported by our Waxahachie, TX Corrugated plant.

At Georgia-Pacific, we believe that lasting customer relationships are built not just on likability but on exceptional service.

As an Account Technical Service Representative, you will be a cornerstone of our Commercial Team, focusing on servicing our top strategic accounts.

This home-based position will have you engaging directly with key customers and collaborating with our local or national accounts, ensuring Georgia-Pacific remains the preferred supplier for our strategic partners.

With competitive compensation, including a variable component, a company car, and a suite of benefits, this role promises both professional growth and personal enrichment.

Reporting to the Area Sales Manager, this is a role designed for those eager to make their mark.

Our Team

Join a dynamic and diverse team dedicated to excellence.

As we expand our capabilities and enhance our customer service capacity, you will be an integral part of a group committed to forging preferred partnerships and delivering top-tier service.

We welcome candidates based in or near:



* Baton Rouge, LA


* Crossett, AR


* Shreveport, LA

What You Will Do



* Cultivate and maintain relationships with strategic national & local accounts by delivering quality products, outstanding service, and timely deliveries.


* Identify and execute solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.


* Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.


* Maintain high visibility and open lines of communication with national account customers.


* Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.


* Assist with item trials for customers.


* Manage credit reconciliations with customers at month-end.


* Visit GP facilities as needed for team meetings, sample collection, and distribution.


* Foster lasting partnerships beyond day-to-day interactions.


* Support the GP quality team on customer visits to ensure compliance with quality standards.


* Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Who You Are (Basic Qualifications)



* Experience in outside sales, account management, supply chain/operations, or any related commercial experience.


* Willing and able to travel up to 60-75% within the assigned territory

What Will Put You Ahead



* Corrugated/packaging and/or outside sales experience


* Bachelor's degree or higher

For this role, we anticipate paying $90,000 - $100,000 per year.

This role is eligible for variable pay, issued as a monetary bonus or in another form.

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