ADA Leave Specialist

Company Overview

PACS Group, Inc.

is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services.

Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States.

Its independent subsidiaries operate 400 post-acute care facilities with 50,000 employees across 21 states serving over 31,000 patients daily.

PACS business support division, PACS Services, provides technology and administrative support services — accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support — to their healthcare facilities, reducing administrative burdens so their leadership and care teams can focus on the care, well-being, and quality of life of their patients and residents.

PACS is one of Utah's Best Companies to work for.

It has also been recognized as one of Utah's Fastest Growing Companies for multiple years.

Job Summary

The ADA Leave and Accommodation Management Specialist is a key member of the Leave of Absence (LOA) team, supporting approximately 50,000 employees across a large, multi-state healthcare organization.

This role serves as the primary owner of workplace accommodation requests and is responsible for leading the interactive process under the Americans with Disabilities Act (ADA), the Pregnant Workers Fairness Act (PWFA), and applicable state laws.

The Specialist helps ensure consistent, timely, and well-documented accommodation decisions while coordinating leave and accommodation programs, improving compliance, and supporting successful return-to-work outcomes.

This position also partners with HR and operational leaders to standardize processes, provide training, and enhance the employee experience.

Key Responsibilities



* Lead the end-to-end administration of workplace accommodation requests, including intake, case review, interactive process discussions, documentation, and resolution.


* Evaluate and coordinate reasonable accommodations in partnership with employees, managers, HR Business Partners, healthcare providers, and operational leaders while ensuring compliance with federal and state requirements.


* Manage accommodation cases that intersect with FMLA, state leave programs, short- and long-term disability, workers' compensation, and return-to-work planning.


* Maintain accurate and confidential case records, establish follow-up controls, and monitor case progress to ensure timely resolution and defensible decision-making.


* Partner with HR Business Partners, People Relations, and Employment Legal teams to address complex accommodation matters, support organizational acquisitions, and ensure consistency across locations.


* Analyze case trends, recommend process improvements, develop standardized accommodation procedures, and provide training and guidance to HR and field leadership on accommodation-related requirements and ...