Field Service Engineer

Job Requirements

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At Siemens Healthineers (SHS), our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the Field Service Engineer position and play a key role in the Indonesia team.

The Field Service Engineer (FSE) is responsible for performing periodic preventive maintenance, corrective maintenance, equipment upgrades, and technical reporting at Varian sites.

Beyond technical service delivery, the FSE is expected to build strong working relationships and collaborate proactively with local and regional teams to resolve technical issues, share knowledge, and coordinate service activities.

The successful candidate will combine hands-on technical expertise with effective communication and teamwork, demonstrating the ability to work independently and remotely while remaining actively engaged with colleagues.

This role requires the ability to work effectively under pressure, meet tight deadlines, and travel for more than 40% of working time.

Key Responsibilities

1.

Technical Service & Troubleshooting


* Diagnosing and troubleshoot complex electrical, electronic, electromechanical, computer, networking, and system-level problems.


* Identify root causes of equipment failures and implement appropriate corrective actions.


* Verify equipment operation and quality after repair or maintenance.


* Escalate complex technical problems to the appropriate technical support organization when required.

2.

Preventive Maintenance & Equipment Reliability


* Execute PM according to the planned maintenance schedule.


* Perform system inspection, calibration, functional verification, and performance checks.


* Beyond break and fix mindset - capability to do proactive service and predictive analysis.


* Recommend technical actions to improve equipment reliability.

3.

Customer Support


* Act as the primary technical interface with hospital/customer technical teams during service activities.


* Communicate equipment condition, service progress, and next actions clearly.


* Provide appropriate technical guidance to customers regarding equipment operation and maintenance.


* Maintain a professional, customer-focused approach, particularly during equipment-down situations.

4.

Service Documentation & Spare Parts


* Complete Field Service Reports (FSR), time sheets, expense reports, and other required service documentation accurately and promptly.


* Maintain accurate records of installations, upgrades, repairs, and maintenance.


* Manage assigned spare parts appropriately, including ordering, replenishment, return, and consigned-part handling.


* Maintain technical documen...