Hospital Operations Manager – Radiology (Value Partnership)

Job Requirements

Job Description: Hospital Operations Manager - Radiology (Value Partnership)

Role Overview

The Operations Manager serves as the liaison between the customer (hospital / health system) and Siemens Healthineers to bring value by providing departmental oversight to fulfil contractual obligations and enhance the overall performance of the Radiology Department.

This is achieved by leveraging Siemens Healthineers' global expertise, best practices, and performance improvement methodologies to deliver best-in-class operational and clinical outcomes.

The Operations Manager will be based at the hospital and will serve for a mutually agreed duration of hours per day/month across the tenure of the contract.

Key Responsibilities:

1.

Value Partnership & Strategic Alignment

•Lead the definition, prioritization, and mutual agreement of performance improvement (PI) initiatives aligned to the outcomes of the performance-based partnership

•Act as the primary relationship owner, ensuring strategic alignment, governance, and continuity across all value partnership engagements

•Drive structured governance mechanisms (e.g., review forums, steering committees) to track performance and outcomes

2.

Performance Improvement & KPI Management:

•Conduct initial assessment and validation of proposed PI projects to ensure alignment with:

oAgreed KPIs

oTechnology roadmap

oCommercial model

•Define measurable success metrics and ensure linkage to contractual outcomes

•Continuously monitor performance metrics (throughput, utilization, wait times, etc.) and identify improvement opportunities

3.

Project Governance & Execution:

•Ensure clear alignment on project timelines, goals, success metrics, and dependencies, in line with phased value realization and post-go-live performance measurement

•Oversee end-to-end execution of PI projects, ensuring:

oTimely milestones achievement

oPhase-wise performance reviews

oFormal client approvals based on demonstrated outcomes [

•Track benefits realization against agreed targets

4.

Stakeholder & Relationship Management:

•Serve as the central coordination point between:

oSiemens consulting leads

oChange management teams

oClient-side operational and clinical stakeholders

•Ensure effective communication, alignment, and issue resolution

•Maintain strong onsite presence to drive collaboration and adoption

5.

Change Management & Adoption:

•Enable adoption of operational improvements, workflows, and technology solutions

•Support local taskforces in embedding process changes

•Ensure sustained behavioral and operational transformation

6.

Operational Oversight (Radiology Department):

•Provide departmental oversight to optimize:

oWorkflow efficiency

oResource utilization

oPatient throughput and experience

•Coordinate across staffing, scheduling, and process optimization initiatives

•Drive continuous improvement culture within the Radiology department

Qualificatio...