Global Distribution Programs Quality Manager

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We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Quality

Job Sub Function:
Quality Assurance

Job Category:
Professional

All Job Posting Locations:
São José dos Campos, São Paulo, Brazil, São Paulo, Brazil

Job Description:

Overall purpose of job:

The Global Distribution Programs Quality Manager manages the implementation, governance, operational performance, and continuous improvement of assigned global transportation quality, supplier quality, and distribution quality programs.

The role translates established Q&C strategies, standards, and business priorities into program objectives, implementation plans, governance routines, performance measures, and improvement actions.

The incumbent coordinates cross-functional and regional resources, monitors program risks and performance, escalates significant issues, and supports consistent execution of applicable health authority regulations, Good Distribution Practices, J&J Quality Standards, and enterprise quality-system requirements.

The role partners across Q&C, Supply Chain, Transportation, Commercial Quality, Regulatory, Procurement, Technology, suppliers, and logistics service providers to resolve complex quality issues, improve processes, and support global business priorities.

Essential duties and responsibilities:

Global Program Governance & Execution

• Manage assigned global Q&C transportation, distribution, technology-implementation, and supply-chain quality programs within established strategies, governance frameworks, annual objectives, and business priorities.

• Develop and maintain program plans, implementation roadmaps, governance routines, performance measures, resource requirements, and improvement actions for assigned programs.

• Coordinate evaluation and prioritization of initiatives based on compliance risk, business value, customer impact, strategic alignment, implementation complexity, resource requirements, and expected benefits; prepare recommendations for governance approval.

• Monitor program and quality-system performance through scorecards, management reviews, governance forums, and stakeholder feedback; communicate progress, risks, dependencies, opportunities, resource needs, and...