Onsite Service Engineer - AI Data Center

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products.

Our On-Site Engineers (OSEs) play a critical role in supporting AI Server systems, providing hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations.

Working closely with customers and cross-functional teams, OSEs help ensure system uptime, reliability, and a high standard of service.

What you'll achieve:

As an On-Site Service Engineer, you will provide on-site technical expertise to maintain system availability, troubleshoot complex hardware, firmware, and software issues, and drive rapid recovery during critical outages.

You will work closely with customers and cross-functional teams to deliver reliable support, preventive maintenance, and continuous service improvements.

Join us to do the best work of your career and make a profound social impact as an Onsite Service Engineer on our team in Melbourne.