Manager, Procurement Operations

Job Description

POSITION SUMMARY:
NMDP is looking for a Manager, Procurement Operations to join our team in Minneapolis! The Manager, Procurement Operations leads the systems, processes, and people that enable efficient procurement operations, with a strong focus on procurement technology and transformation.

This role will play a key part in implementing, integrating, and optimizing procure-to-pay and contracting platforms, making hands-on system ownership and implementation or migration experience highly valuable.

The ideal candidate brings strong procurement operations and people leadership experience, along with the ability to own workflows, leverage data for actionable insights, and drive process adoption across the organization.

Experience with platforms such as Oracle/Oracle Fusion, Coupa, SAP/SAP Ariba, or similar procurement technology is highly relevant, with the emphasis on successfully owning and implementing technology rather than expertise in one specific platform.

The Manager, Procurement Operations oversees the daily purchasing workflows, systems, compliance, metrics and reporting, and transaction processes that enable efficient supply chain and source-to-settle operations.

This position provides leadership and guidance to direct reports and the broader Procurement team, ensuring procurement technology, requisition-to-purchase-order processes, contract workflows, controls, reporting and service delivery operate effectively.

The Manager partners across the organization to standardize processes, strengthen governance, manage operational risk, and use performance data to drive continuous improvement.

ACCOUNTABILITIES:
• Leads procurement operations and service delivery across purchasing and source-to-settle processes, establishing priorities, service expectations, work allocation, and consistent operating practices for the Procurement team.
• Oversees procurement technology and data, including ERP, e-procurement, contracting, and source-to-pay platforms; maintains system configurations, access, data integrity, documentation, and controls; and resolves operational issues.
• Leads procurement technology implementations and enhancements, including system migrations, integrations, testing, training, change management, and user adoption for procure-to-pay tools.
• Manages purchasing and contract workflows, including requisition-to-purchase-order transactions and contract intake, review, approval, execution, repository, and compliance processes, ensuring work is completed accurately and within established service levels.
• Maintains procurement governance and compliance by developing and standardizing policies, procedures, controls, process documentation, and training; monitoring adherence to regulatory, contractual, audit, spending, and documentation requirements; and addressing control gaps and operational risks.
• Measures and improves operational performance by monitoring service-level agreements, cycle times, transact...