Customer Account Coordinator

Your Job

Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH.

Whether you bring experience from industrial sales support, logistics, manufacturing, supply chain, or another customer-focused environment, this is an opportunity to build your career in a dynamic plant setting where strong customer relationships and cross-functional partnerships are critical to our success.

In this role, you'll serve as a trusted partner to customers, sales, and internal stakeholders, connecting customer priorities with plant execution and owning the account experience from order initiation through delivery.

You'll build productive relationships, anticipate needs, and coordinate across teams to help deliver reliable solutions and a strong customer experience.

Success in this role requires exceptional attention to detail and accountability.

You'll manage critical order and account information, support billing and payment-related activities, and balance competing priorities in a fast-paced environment.

We're looking for someone who can remain flexible as needs change while maintaining accuracy and proactively keeping customers and stakeholders aligned.

Our Team

Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.

Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.

We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.

We take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).

If you're looking for a team where your contributions are seen, supported, and impactful, this is it.

Location: This is a fully onsite role based out of our Circleville, OH plant.

This role is not eligible for remote or hybrid.

Schedule: Monday-Friday | 8 AM-5 PM EST
Visa Sponsorship: This role is not eligible for visa sponsorship

What You Will Do



* Serve as a trusted partner and primary point of contact for assigned customer accounts, building strong relationships, anticipating needs, and coordinating solutions that support customer and business priorities.


* Build strong cross-functional partnerships with sales, scheduling, shipping, design, and production teams to align priorities, anticipate challenges, and deliver solutions that meet customer commitments.


* Own the customer order lifecycle, including order entry, New Item Requests, item setup, and account information, maintaining exceptional attention to detail and accuracy throughout the process.


* Proactively engage customers and internal stakeholders to maintain alignment, identify potential issues early, provide timely updates, and drive resolution of customer needs and concerns.


* Monitor customer inventory, order, and shipment information while s...