Product Director - Head of Product Practices

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As an Executive Director for AI Product Management Transformation in Product Operations within Infrastructure Platforms, you lead innovation through the development of products and features that delight customers.

As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities


* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets


* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Owns product performance and is accountable for investing in enhancements to achieve business objectives


* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation


* Own the product management best practices for the organization.

Establish and lead the Product Management Center of Excellence, including the best practices, templates, playbooks, and governance that define how infrastructure platforms are managed as products.

These practices span the full product lifecycle, from understanding markets and customers through strategy and planning, iterative delivery, launch, scaling, and eventual retirement, covering approximately two dozen disciplines across research, strategy, delivery, enablement, operations, and governance.

Accountable for ensuring these practices exist, remain current, and are applied consistently across product areas


* Elevate product management as a discipline across the product management community.

Drive coaching, training, career development, and a community of practice; increase measured product management maturity; and clarify responsibilities among product management, engineering, and architecture so product managers can focus on strategy, planning, and value delivery


* Operationalize artificial intelligence across the product management lifecycle.

Own the portfolio of AI assistants and automations mapped to each phase of the lifecycle, along with the governance, instruction management, and consumption cost controls that make them safe and affordable at scale.

Accountable for the capacity, decision quality, and cycle-time out...