People Ops Intern (Japanese Speaker)

We are seeking a proactive and detail-oriented People Operations Intern (Japanese Speaker) to support HR Service Delivery operations for East Asia employees from Malaysia.

The intern will work closely with HR Operations and Payroll teams to provide administrative and operational support across the employee lifecycle, employee inquiries, payroll and benefits administration, and continuous process improvement initiatives.

This role offers valuable exposure to HR operations within a multinational environment while supporting high-quality employee experience.

Key Responsibilities:


* Manage the end-to-end employee lifecycle processes, including onboarding, offboarding, and employee data management.


* Collaborate closely with the country HR operations and payroll team to support activities related to time and attendance, leave administration, payroll processing, and statutory compliance requirements.


* Administer employee benefits programs and address benefits-related inquiries in collaboration with the HR team.


* Ensure compliance with local labor laws and HR regulations.


* Address employee inquiries and issues through a ticketing system, ensuring timely resolution and exceptional service delivery.


* Actively identify improvement opportunities, maintain operational excellence, and promote standardized processes.


* Collaborate with cross-functional teams to streamline HR processes and enhance service delivery efficiency.


* Contribute to the development and improvement of HR service delivery processes and workflows to enhance efficiency and employee experience.


* Participate in ad hoc projects and activities as required to support HR operations.

Intake:


* Start date from December 2026 or January 2027 onwards


* Must be available for a minimum internship duration of 5 months.

Candidates who can commit to 5-6 months will be preferred

Requirements:


* Currently pursuing or recently completed a Bachelor's Degree in Human Resources, Business Administration, Management, Japanese Studies, or a related field.


* Business-level proficiency in Japanese (written and spoken) and good English communication skills.


* Strong organizational and time management skills, with the ability to prioritize multiple tasks.


* Detail-oriented with strong analytical and problem-solving abilities.


* Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.


* Familiarity with HR systems, digital tools, automation platforms, or process improvement methodologies is an advantage.


* Interest in HR operations, employee lifecycle management, payroll, benefits, and service delivery.


* Ability to work effectively in a multicultural and cross-functional environment.


* Prior internship experience, customer service experience, or exposure to Japanese business culture would be an advantage.


* Understanding of Japanese labor regulations and statutory requirem...