System Specialist, Security

System Specialist Position Responsibilities: Performs service/installation of access control, intrusion alarm, closed circuit television systems, and other various security related systems.Evaluates, diagnoses, troubleshoots systems, and performs repairs as necessary.Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.

Writes a variety of non-routine programs for systems.Performs upgrades and additions to systems to increase functionality and usability.May provide custom systems integrations, detailed systems upgrade planning and execution, system audits and consultation, and/or database management and manipulation.

May install, configure, and support a variety of network systems and equipment for assigned projects.Responds to emergency situations during the day or after hours for the purpose of resolving immediate safety/security concerns.Performs all work in accordance with Federal, State, and local regulations as well as company health and safety policies and procedures.

Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.

May participate or assist with developing customer presentations or similar new business development activities.Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support.Identifies potential project risks, communicates to appropriate parties, and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.Assists in the development of training programs for employees.Perform other duties as assigned.