Order to Cash Team Leader

Order to Cash Team Leader

Job Description

Your Role

Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark. 

Settling for just any role isn't you, and it isn't us either.

Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference.

Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands.

In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide. 

About You

In one of our Order to Cash Team Leader roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre.

You will own multi-country execution of OTC processes including credit & collections, cash application, pricing, and trade promotions setup.

Ensures accurate and timely management of Customer master data, supporting local compliance and financial controls.

Leads day-to-day operations with a focus on team performance, process adherence, and issue resolution.

Acts as the first point of contact for operational escalations and supports continuous improvement initiatives within GBS framework.

Your responsibilities will include:


* Execute OTC processes for assigned countries, including credit & collections, cash application, pricing, and trade promotions.


* Monitor daily performance metrics and ensure timely issue resolution.


* Track and report on KPIs related to collections, pricing accuracy, and cash application.



* Ensure adherence to OTC policies and procedures.


* Participate in continuous improvement initiatives and suggest process enhancements.


* Support audit readiness and documentation for assigned processes.

To succeed in this role, you will need the following qualifications:  


* Bachelor’s degree in finance, Business Administration, or related field.


* 3+ years of experience in OTC operations, preferably in a multi-country role.


* English and Spanish C1


* Strong understanding of credit & collections, cash application, and pricing processes.


* Familiarity with ERP systems (e.g., SAP) and basic reporting tools.


* Excellent communication and interpersonal skills for team coordination and stakeholder interaction.


* Detail-oriented with a proactive approach to issue resolution and compliance.

Total Benefit

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.​ 


* Flexible Savings and spending accounts that let you maximize health care optio...