Longmeadow MA Spanish Speaking Personal Care Management Skills Trainer

A community-based Skills Trainer for our Personal Care Attendant Program.

The Skills Trainer will educate consumers and surrogates if applicable on how to successfully manage their consumer-directed hands-on care program.

The Skills Trainer will also be primarily responsible for other skills training department-wide tasks and processes.  The Personal Care Management Skills Trainer will cover the Longmeadow, Massachusetts area including up to a 60-mile radius from your home address.  



* $21 an hour


* Mileage reimbursement 


* Bilingual English preferred in all languages 


* Full-time position, 35 hours a week


* Monday - Friday, 8:30 am to 4:30pm


* Travel required, cover a 60-mile radius of your home address


* Must have a valid driver's license 


* Must have reliable vehicle to travel throughout assigned service area


* 2-day orientation in Stoughton in person


* Training in Stoughton for 2-3 weeks

Essential Job Functions



* Follow-up on assigned functional skills training in a timely manner as determined by contract.


* Assess consumers and/or surrogate’s ability to manage PCA services.


* Train consumer and/or surrogate with the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.


* Maintain confidentiality in all consumer related issues.


* Attend in-person or virtual trainings and meetings as requested by Supervisor or Manager, including monthly 1-1 meetings with your supervisor.


* Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.


* Demonstrate a commitment to the Independent Living philosophy of consumer control.


* Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC) within 24 business hours.


* Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
+ Assigned referrals and intake documentation
+ Service Agreements and Assessments for re-evaluations
+ Supportive documentation for intakes and re-evaluations as needed
+ Return all phone calls from surrogates and consumers within 72 business hours


* Work within policies to complete and submit internal requirements:
+ Document administrative and communication progress notes in real time.
+ Document visit and travel progress notes within 48 business hours.
+ Complete 10-12 in person home visits per week.
+ Complete and submit skills training paperwork within 48 business hours.
+ Verify and approve Dayforce timecard daily.
+ Update Outlook calendar daily.
+ Provide a weekly productivity report as requested by immediate supervisor.
+ Use TripLog when...