Kids Club Associate

About JONES CENTER For 30 years, Jones Center has been a trusted community anchor for Northwest Arkansasa place where everyone can learn, play, and thrive together.

With 600,000 annual visitors and a mission to fuel community connections and cultivate spaces and experiences for all, we serve as a dynamic hub for education, recreation, arts, and nonprofit sustainability.

Through our Jones Community for Nonprofits campuses, we empower more than 100 mission-driven organizations, strengthening the social fabric of our region.

Job Summary The Kids Club Associate is a part-time hourly position, reporting directly to the Guest Experience Senior Manager.

The Kids Club Associate is responsible for providing a safe, welcoming, and engaging environment for children ages 3 through 10 while their parent or guardian participates in activities at the Jones Center.

The Kids Club Associate must actively supervise children, lead age-appropriate activities, follow all check-in, check-out, health, and safety procedures, and communicate with parents.

This position requires flexible working hours, which includes weekday morning, weekday evening, and Saturday morning shifts.

Main Responsibilities - Actively supervise children at all times, performing regular name-to-face counts, especially at check-in, during transitions, and at check-out.

- Follow check-in and check-out procedures; release children only to the parent/guardian who checked them in or an approved authorized adult.

- Monitor the two-hour session limit, room capacity, and staff-to-child ratios.

Notify leadership when capacity is reached.

- Plan and lead developmentally appropriate activities for Little Kids (ages 35) and Big Kids (ages 610).

- Use positive behavior-management techniques such as redirection, choices, and calm reminders.

Contact the parent/guardian when behavior or distress cannot be safely resolved.

- Enforce health, illness, allergy, nut-free, food, and medication policies.

- Recognize and respond appropriately to first aid needs and other emergencies following established protocols.

- Complete daily record keeping including check-in/check-out times, incident reports, and opening and closing checklists.

- Communicate significant information to parents at pickup in a friendly and professional manner.

- Inspect the room for hazards before each session; clean and sanitize toys and surfaces.

- Maintain professional boundaries and report suspected abuse or neglect per Arkansas mandatory reporting requirements.

- Maintain and uphold the policies and procedures of JC Kids Club and the Center.

Additional Responsibilities - Ability to interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

- Assist with special programs or events.

- Able to perform other general duties and special projects assigned.