Commercial Process Design & Architecture Lead (f/m/d)

Mission

Lead the design of Schneider Electric's future Commercial Operating Model by defining the business capabilities, operating model and commercial processes required to enable a simplified, standardized and AI-ready commercial organization.

Serve as the business architect for Commercial, ensuring future business capabilities, commercial processes and operating models are aligned with strategic priorities and provide the blueprint for the next-generation CRM.

Key Responsibilities

Commercial Process Design

Define the long-term vision and strategy for Schneider Electric's commercial process landscape.

Responsibilities


*
+ Develop the global commercial process strategy aligned to business priorities.
+ Define the roadmap for the evolution of commercial processes.
+ Establish enterprise process design principles and standards.
+ Drive simplification, harmonization and standardization across global, Division, Operations.
+ Ensure commercial processes are scalable, customer-centric and AI-ready.

Business Capability Architecture

Define the future commercial business capability architecture that underpins the commercial operating model.

Responsibilities


*
+ Define and maintain the Commercial Business Capability Map.
+ Identify capability gaps, overlaps and future capability requirements.
+ Establish capability hierarchy and ownership.
+ Align business capabilities with strategic objectives and growth priorities.
+ Ensure commercial processes, business information, AI capabilities and CRM functionality collectively enable the required business capabilities.
+ Maintain capability architecture as the foundation for commercial transformation decisions.
+ Prioritize capability evolution based on business value and strategic importance.

Commercial Operating Model Design

Design the future commercial operating model that enables effective execution across the enterprise.

Responsibilities


*
+ Define the future commercial operating model.
+ Design governance, decision rights and accountability across commercial processes.
+ Define business roles and operating principles.
+ Design interactions between global, Division, and Operations.
+ Ensure alignment between business capabilities, operating model and commercial processes.

Future-State Commercial Process Design

Lead the design of future-state end-to-end commercial processes.

Responsibilities


*
+ Design standardized end-to-end commercial processes
+ Simplify workflows by eliminating unnecessary complexity and non-value-added activities.
+ Design cross-process interactions to ensure seamless commercial execution.
+ Incorporate automation and AI opportunities into process design.
+ Validate future-state designs with business stakeholders.

Cross-Functional Bu...