APPAREL/CASHIER

Create an outstanding customer experience through exceptional service.

Establish and maintain a safe and clean environment that encourages our customers to return.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum



* Successfully completed checker training


* Ability to handle stressful situations


* Effective communication skills


* Knowledge of basic math: counting, addition, and subtraction


* Must be able to meet the minimum physical demands of the position


* Must be 18 or older

Desired



* High school diploma or equivalent


* Customer service experience


* Courtesy Clerk


* Second language: speaking, reading and/or writing



* Promote trust and respect among associates.


* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the the store.


* Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.


* Responsible for being visible, friendly, and actively greeting, engaging and assisting customers.


* Process customer transactions through the check lane quickly, accurately, and efficiently.


* Observe scheduled shift operating hours.


* Receive accurate payment for merchandise; makes change; processes checks, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties.


* Understand the Point of Sale system, and handle various tenders, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.


* Record the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad.


* Understand and adhere to the company's cash handling procedures and work honestly and effectively to control loss.


* Understand and adhere to guidelines on restricted sale items, such as Alcohol, Tobacco, Fireworks, and Videos.


* Follow procedures to limit shrink such as, but not limited to: checking for bottom of basket, scanning all items to ensure proper balance on hand, avoid manual hand rings, and close the loop procedures.


* Able to complete transactions in the time allotted to ensure productivity beach marks are met.


* Report pricing discrepancies as directed by company policy.


* Stay current with present, future, seasonal and special ads.



* Offer and/or mention to customers all company directives such as Kroger Personal Finance, fundraising requests, customer service surveys, fuel points.


* Keep checkout area clean by wiping down all surfaces.


* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.


* Notify management of customer or employee accidents.


* Report all safety risk...