Clinic RN Supervisor (WHWC)

Position Summary

Provides clinical and supervisory leadership for nursing and patient care operations in the clinic setting.

Oversees nursing staff, coordinates safe and effective patient care, supports clinical quality and regulatory compliance, and provides direct nursing care within the Registered Nurse scope of practice.

Scope and Impact

Supervises and coordinates clinic patient care operations and nursing personnel, including clinical competencies, staff education, delegation, quality control and quality assurance activities.

The role provides direct patient care, triage and emergency response; supports clinic operations, supplies and vendor coordination; and collaborates across clinical and support functions to improve patient outcomes.

Decision Making Authority

Exercises nursing judgment in patient assessment, triage, prioritization, urgent and emergency response, medication and treatment administration, and delegation of nursing and laboratory responsibilities.

Makes day-to-day supervisory decisions regarding patient care operations, staff competency, workflow and compliance while consulting the Medical Director, providers and Medical Operations Manager as appropriate.

Interactions / Working Relationships

Works closely with the Medical Operations Manager, Medical Director, physicians and other providers, nursing and laboratory personnel, Staff Development, Charity Referral, Quality Improvement and Performance Committee members, building management, vendors, patients and families.

Coordinates clinical care, education, referrals, quality activities, testing competency and operational needs.

Essential Duties and Responsibilities



* Supervises and coordinates patient care operations; ensures care plans are understood by patients, align with provider orders and are properly documented; and oversees, assists, evaluates, supervises and counsels nursing staff as appropriate.


* Maintains and evaluates staff competencies, plans educational and professional development opportunities, mentors nursing personnel, develops clinical curriculum, and builds the technical and professional skills of the multilevel nursing team.


* Provides direct nursing care including clinical assessment, patient and family education, preparation for exams/treatments/procedures, venipuncture, blood glucose and laboratory procedures, inhalation therapy, intravenous therapy, medication and treatment administration as ordered, and accurate medical-record documentation.


* Triages, assesses and prioritizes patients based on acuity and severity in person and by telephone; identifies urgent or emergency situations and responds appropriately; and consults with providers and the Medical Director regarding patient care, assessment and teaching needs.


* Implements and supports MHM policies and procedures; identifies needs for new standards, policies and procedures; and ensures compliance with safety, infection control, administrative guidelines and a...