Solutions Development Lead, UK

1.

Accountable for detailed operational and commercial impact analysis of solutions against Maximus Operating Model and HAAS service requirements, to provide assurance to Maximus, and to facilitate commercial arrangements between Maximus and the Authority.

2.

Work closely with decision makers in the Authority to influence on the design, development and assurance of solutions in both Lots 1 and 2 in response to the Authority's changing agenda

3.

Engage with and influence all levels of internal and external key stakeholders to ensure buy in and commitment to the plan, from design through to deployment and 'BAU'

4.

Assure that the solution will be delivered to plan, and to budget.

Identify and mitigate potential risks and issues to both the solution and service delivery

5.

Monitor and measure impact of change, conducting thorough analysis of resource, performance and quality data to provide the Business Change Director, HAAS Leadership, Capita and the Authority with updates

6.

Identify operational service requirements and translate these into solution business cases and evaluation

7.

Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect

Internal

Business Change Director

Lot 1 Operations Director

Lot 2 Operations Director

CX Success - Support Centres Director

Business Change Team

Clinical Quality Director

HAAS Heads of Operations, Service Delivery, Clinical Policy and Clinical Delivery

Business Enablement Director

Director of Clinical Partnerships & Innovation

Finance Business Partner, Legal, Commercial & HR

External

Authority

Capita

PIP Supply Chain Partners

Other HAAS Suppliers

Qualifications & Experience

Essential



* Proven experience of solution design of impacting significant change projects successfully.


* Track record of successful developing and managing senior government contract stakeholders ideally demonstratable with the DWP.


* Strong strategic and operational problem-solving skills.


* Commercial acumen and financial awareness.


* Operational Delivery Experience.


* Performance focussed with a track record of success.


* Track record of successfully developing positive Stakeholder relationships.


* Customer focused both internal and external with ability to command respect quickly.


* Proven ability to analyse problems, interpret operational needs, and develop integrated, creative solutions.


* Worked on DWP PIP or WCA contracts.

Desirable



* Working knowledge of the Maximus HAAS Lot 1 and Lot 2 solutions


* Understanding of HAAS service delivery and associated contractual requirements


* Experience interpreting and applying contract schedules

Individual Competencies



* A commitment to the principles and practices of diversity, equity, and inclusion.


* Strong analytical skills - ability to analyse and interpret data, Self-motivated, pro-a...