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Director of Operations

Director of Operations About Us Playabilities for Sensational Kids is a dynamic, multi-disciplinary pediatric clinic specializing in occupational, physical, and speech therapy.

We provide personalized, innovative, and client-centered therapy services to children with neurodevelopmental disabilities, including developmental delays, autism, and sensory processing disorders.

Through engaging, play-based therapy, our team fosters growth, confidence, and independence, ensuring that every child receives the support they need to thrive.

At Playabilities, we believe in doing betterfor children, families, and the future of therapy.

Our journey began with a simple but powerful idea: to break down the barriers that prevent children from receiving the services they need and deserve.

We are committed to creating a world where therapy isnt limited by funding or structure but driven by possibility and passion.

Our team at Playabilities doesnt just provide therapywe build a movement that redefines what pediatric therapy can be.

Our work is guided byfive core values that shape our culture and mission, and every day, our team brings these values to life: Passionate About Making a Difference We are energized through serving others.

Every action we take is driven by our commitment to improving the lives of children and families.Learn and Innovate We strive for personal and professional growth to continuously better serve our company and community.

We embrace change and new ideas.Do the Right Thing We prioritize relationships and make all decisions, especially people decisions, with integrity.

Trust is at the heart of everything we do.We Build a Village Connection is the foundation of our services.

We create meaningful relationships, ensuring families and professionals feel supported every step of the way.Share Joy and Have Fun - Therapy should be empowering and joyful.

We help families achieve and maintain joie de vivrethe joy of lifethrough our work.

Your Role: Under the leadership of the Vice President of Operations (VP), the Director of Operations will provide strategic direction and direct oversight of intake and scheduling operations while leading organization-wide initiatives focused on systems optimization, process improvement, technology and artificial intelligence, and operational excellence.

As a member of Playabilities' Leadership Team, the Director will collaborate with fellow leaders to advance organizational priorities, contribute to strategic decision-making, and drive accountability for shared goals.

This individual will lead and develop high-performing teams, use data to drive informed decision-making, and manage cross-functional projects and organizational change, ensuring initiatives are successfully implemented, adopted, and sustained.

The ideal candidate is an accountable and inspiring leader who enjoys solving complex challenges, developing people, improving processes, and translating strategic priorities into measurable results.

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