Building Automation Service Specialist III

Schneider Electric is looking for Service Specialist III in the Building Automation field for the Columbus, OH area

Build smarter, safer, more efficient spaces.

Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives.

Our technology, software, and services help customers manage and automate their operations.

Join us in delivering solutions that help ensure Life Is On everywhere, for everyone, at every moment.
What You Will Do
As a Service Specialist III, you will coordinate and execute field-service work for building management systems.

You will support project coordination, safety, installation, checkout, commissioning, troubleshooting, and customer communication while helping ensure steady progress across assigned work.


* Develop and implement hardware selections and software applications for assigned customers.


* Troubleshoot and compare customer systems to identify and resolve deficiencies.


* Create, load, test, check out, and start up system databases and building systems.


* Manage scheduled maintenance agreements and perform warranty work.


* Coordinate on-site activities with project teams, subcontractors, other trades, commissioning agents, and customers.


* Request and deliver materials as required to support project execution.


* Provide on-site customer training and recommend system improvements or modifications.


* Develop multi-year customer system upgrade plans, including short- and long-term budgets and account plans.


* Work with customers to develop and implement advanced energy-savings or building-analytics solutions.


* Engineer small to medium projects, including upgrades and enhancements.


* Lead the resolution of internal and external project deficiencies in coordination with the project team.


* Coach and mentor junior service personnel.

What You Bring


* At least 4 years of experience as a Service Specialist or in a comparable field-service role, with related industry knowledge.


* Experience with HVAC and security installations.


* Proficiency with building systems and applications of Schneider Electric technology.


* Demonstrated communication skills for working directly with customers, project teams, and other trades.


* Ability to coordinate on-site work and operate under the daily supervision of a Field Service Supervisor while reporting to the Field Service Manager.


* A 2-year technical degree or equivalent work experience.

Required Certifications
The following certifications are required and are to be completed within the first year in the role:


* EcoStruxure Building: WorkStation and System Design


* EcoStruxure Building: Technician


* EBO WorkStation and Design


* EBO Technician

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