Fraud Prevention Investigator I

Rockland Trust is a full service commercial bank and financial services company committed to helping our neighbors reach their financial goals.

Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank.

Our long standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.
At Rockland Trust, our employees are at the heart of our success.

We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance.

We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long term careers.
 

Rockland Trust is seeking a Fraud Prevention Investigator I to join the Fraud Prevention team.

This position is Scheduled to work 10:00 AM - 7:00 PM, Monday through Friday, with flexibility to work additional or adjusted hours as needed based on business needs, including occasional shifts ending as late as 9:00 PM.

The Fraud Prevention team coordinates day-to-day implementation of the bank's enterprise-wide fraud prevention efforts, leveraging tools such as Verafin and similar platforms to detect and investigate suspicious activity.

Our program is designed to ensure protection of our customers and the bank from illicit actors who exploit banking services with nefarious and criminal intent.

Our Fraud Prevention team protects our customers and the bank from losses.

The Fraud Prevention team also develops and/or assists in the development of appropriate policies and procedures, including those designated to assist the business units to conduct appropriate due diligence and to prevent, detect and report fraudulent and suspicious activity.

As the Fraud Prevention Investigator I at Rockland Trust, you will support the Fraud Prevention Team by contributing to the execution of our Fraud Prevention strategies.

You will assist in conducting focused investigations, participate in developing targeted fraud prevention strategies, and support initiatives designed to strengthen specific areas of our financial security framework.

In this role, you will help identify and address emerging risks within your scope, ensuring that effective controls, innovative procedures, and relevant training programs are implemented.

Experience leveraging tools such as Verafin (or similar systems) to review alerts and support investigations will be highly valuable in this role.

Your role will be important in supporting our efforts to protect the Bank, its clients, and its employees from financial threats while upholding h...