Intake Specialist

About Team Recovery: Team Recovery is an addiction treatment center dedicated to supporting individuals affected by substance use and mental health disorders.

We offer a full continuum of care, including inpatient detox, residential treatment, outpatient services, and recovery housing, designed to meet people where they are in their recovery journey.

Our team is made up of professionals, many with lived experience, who understand the challenges of addiction and the power of connection.

With a mission to improve lives and a vision to redefine treatment, we're committed to creating lasting change in the communities we serve.

Team Recovery is more than a treatment center.

We're a new approach to an old problem.

Job Summary: The purpose of an Intake Specialist is to work alongside the clinical and operations team to ensure all clients are signed into the program, oriented to the program, received all the essential program information, and document all of the process through the company electronic medical records system.

Core Responsibilities: Prepare all admission paperwork prior to the patients' arrival.

Meet with all patients upon arrival to complete the intake packet, including, consents, authorizations, releases of information, policy acknowledgements, etc.

Complete the initial introduction of the treatment plan with all new clients.

Provide a patient Handbook explaining the program, expectations, rules, and rights.

Ensure the patient understands all program safety measures, emergency management, infection control measures, and the schedule of the program.

Meets with families at time of admission, answer any questions / concerns Collect any payments at time of admission as requested.

Other duties as assigned.

Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction services team.

Education Requirements: High School Diploma or GED required Bachelor's degree in Health & Human Services preferred.

License Requirements: CDCA license required.

QMHS III preferred.

CPR Certification, will train upon hire.

Experience Requirements: 1 or more years of experience in behavioral health preferred.

Knowledge of addictions and mental health complications.

Knowledge of community health resources that support life improvement in physical, emotional, mental and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.

Knowledge of referral procedures and admittance criteria for health care and community providers.

Ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to the patients and families.

Knowledge of the 12-Step Recovery Program.

Knowledge and competency in problem solving, stress management, ethics and team building.

Knowledge of alcohol and other drugs that includes alcohol and addictive drugs and their physical, emot...