Child Support Officer (2 positions)

Shape the future of human services in Steele County.

We are seeking individuals who want to be on a high-performing team, foster a healthy and inclusive work culture, and implement innovative systems that deliver services with accountability, dignity, and measurable impact.

About Steele County Human Services The Minnesota Prairie County Alliance (MNPrairie) is a collaborative human services agency formed in 2014 by Dodge, Steele, and Waseca counties to deliver essential services through a shared structure.

Steele County has made the decision to transition out of the collaborative and establish an independent county human services department.

Planning and activities for this separation are underway, with the new department scheduled to launch on January 1, 2027.

This change reflects Steele County's commitment to local service delivery and meeting the unique needs of its residents.

Our intention is to build our team and have the new members join us towards the end of 2026 or early January 2027! Job Title: Child Support Officer Department: Human Services Immediate Supervisor: Eligibility & Enrollment Supervisor FLSA Status: Non-Exempt Union: AFSCME Job Summary Under the direction of the Eligibility & Enrollment Supervisor, the Child Support Officer is responsible for providing paralegal and non-legal functions related to the establishment and enforcement of child support orders.

Duties of the job include such responsibilities as interviewing mothers and alleged fathers; locating absent parents; establishing paternity of children and establishing, modifying and enforcing court orders for child support, child care and/or medical support in an expedited child support process or through judicial court system; collecting and disbursing payments; and maintaining case management records and files.

Essential Duties and Responsibilities Prioritizes and performs caseload and case management duties in accordance with established deadlines, policies and procedures by federal and state law and the MN Department of Human Services pertaining to the expedited process for obtaining consistent financial support for children.

Compiles, collects, meets with and confers with interested parties (e.g.

custodial and non-custodial parents, children, attorneys, judges, other state and/or county staff, employers, family members, etc.) to assemble and document relevant case information, case management data, and to complete necessary documents/forms.

Retrieves, enters, updates and changes case information to maintain, correct, change or monitor case status and progress of enforcement activities/actions utilizing various specialized applications, databases, or paper documents.

Implements program changes as mandated by federal, state law and/or MN Department of Human Services.

Researches and prepares legal documents for the review, approval and/or signature of the County Attorney in the process of obtaining adjudication or paternity or establishing, modifying and/or enforcing...