Global Rewards Administrator

Global Rewards Administrator supports the business in managing rewards and incentives requested by customers within assigned countries.

The role is required to coordinate with key internal parties to ensure that customer request is handled in a timely manner by providing acknowledgement for valid claims.

RESPONSIBILITIES

Invoice Administration:


* Manages all uploaded invoices by our partners through Partner Portal.


* Ensures that all details are correct in the system.


* Ensures that all invoice qualifications are met.


* Update required quantity and unit price on the list of selected products per invoice.


* Checking of duplicate invoices.


* Approve or Reject an invoice.


* Follow revert transaction process for approved invoices that needs to be corrected.

Business Account Creation:


* Create new business account in bFO if partners use others during invoice upload.

Mailbox maintenance:


* Maintain and assist any rewards queries sent through rewards mailbox

EDUCATION & EXPERIENCE REQUIRED



* Candidate must possess a Bachelor's Degree


* Must possess excellent skills in listening, expression and interrelationships.


* Must be keen to details and be technically smart.


* Must be capable in working independently and utilize sound judgement.


* Ability to adjust quickly to reforming situations and express determination to achieve incessant improvement and excellent customer service


* Demonstrate ability to understand and explain technical information.


* Ability to solve customer problems via telephone, chat, web and email.


* Willing to work in Cavite on a rotating schedule.

What's in it for me?


* A collaborative team environment where your contributions directly impact customer loyalty


* Opportunities for professional development and career growth within a dynamic organization


* Exposure to cross-functional operations and diverse business challenges


* A role where every day brings new opportunities to solve problems and make a difference

Ready to deliver exceptional customer care? Apply today and join a team that values your impact!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you.

It's more than just pay and benefits-it's a meaningful investment in you.

It is designed to help you perform, grow, feel safe, and elevate your potential.

The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.

At Schneider Electric, we're here for what matters most to you.

Discover more at our Career Page.



* Country-specific programs and initiatives may be available.

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