Senior Product Delivery Associate

Transform complex ideas into market-ready improvements that help customers and operations succeed.

Join a fast-moving team modernizing end-to-end lending workflows through disciplined, high-quality delivery.

You will work side-by-side with engineers to reduce delivery friction, increase visibility, and raise the bar for execution.

This role offers hands-on ownership, measurable impact, and meaningful growth.

As a Senior Product Delivery Associate in Business Banking Lending, you will drive predictable, high-quality delivery from backlog through release and post-production validation.

You will partner closely with product and engineering to plan, coordinate, and execute releases while removing impediments and improving delivery processes.

You will use data and responsible AI-enabled practices to improve speed, quality, and outcomes.

Job responsibilities


* Lead end-to-end delivery across planning, build, testing, release readiness, and post-production validation.


* Facilitate the team's Agile delivery rhythm (Sprint planning, daily stand-ups, refinement, reviews/demos, and retrospectives) to improve predictability and outcomes.


* Manage backlog execution by supporting prioritization, coordinating dependencies, maintaining story readiness, and controlling scope.


* Write and refine clear, testable user stories and acceptance criteria using a structured format (e.g., Given/When/Then).


* Apply responsible AI tools to accelerate delivery work (e.g., drafting stories, summarizing requirements, generating test scenarios, and improving release communications) while ensuring accuracy and alignment to intent.


* Plan and coordinate user acceptance testing, including scenario definition, entry/exit criteria, defect triage, stakeholder coordination, and readiness reporting.


* Coordinate release planning, including scope alignment, cutover checklists, go/no-go coordination, and stakeholder communications.


* Execute post-production validation to confirm feature behavior, data integrity, operational stability, and customer experience.


* Define success metrics with product and engineering partners and track outcomes after releases (e.g., adoption, defect leakage, cycle time, and operational volume).


* Monitor production signals and user feedback, translating insights into backlog improvements and follow-up releases.


* Drive continuous improvement by identifying delivery bottlenecks and implementing practical process improvements that reduce risk and increase quality.

Required qualifications, capabilities and skills


* 3 years of experience in product delivery or Agile delivery roles, partnering closely with software engineering teams.


* Demonstrated experience facilitating Agile delivery routines (e.g., Scrum ceremonies) and improving delivery predictability.


* Proven ability to manage and refine a delivery backlog, including prioritization support, dependency tracking, and scope management....