Data Center Service Sales Representative

Overview

The Data Center Service Sales Representative is responsible for driving revenue growth by developing and managing customer relationships within the data center market.

This position identifies sales opportunities, promotes service solutions, develops customer accounts, and collaborates with operations teams to deliver exceptional customer service and value.

The role focuses on increasing market share, achieving sales targets, and supporting long-term customer partnerships.

Responsibilities



* Develop and maintain relationships with data center owners, operators, contractors, engineers, and facility managers.


* Identify, qualify, and pursue new business opportunities to increase service and repair sales.


* Promote company capabilities, including preventive maintenance, emergency response services, electrical testing, power systems services, UPS systems, generators, switchgear, and related solutions.


* Prepare sales proposals, quotations, presentations, and service agreements.


* Conduct customer visits, facility walkthroughs, and business reviews to identify service opportunities.


* Collaborate with operations, engineering, and technical teams to develop solutions that meet customer requirements.


* Manage customer accounts and maintain an active sales pipeline through CRM systems.


* Negotiate service agreements and pricing within established company guidelines.


* Develop strategic account plans to grow existing customer relationships and expand service offerings.


* Monitor market trends, industry developments, and competitive activities.


* Achieve established sales objectives, revenue targets, and profitability goals.


* Participate in trade shows, industry events, and customer meetings to promote services.


* Maintain accurate sales forecasts, customer records, and activity reports.


* Ensure compliance with company policies, safety standards, and ethical business practices.


* Perform other duties as assigned.

Qualifications



* Strong understanding of consultative selling and account management principles.


* Knowledge of data center infrastructure, electrical power systems, critical power equipment, or industrial service solutions preferred.


* Proven ability to generate new business and develop long-term customer relationships.


* Strong negotiation, presentation, and communication skills.


* Ability to analyze customer needs and develop value-based solutions.


* Proficiency with CRM software, Microsoft Outlook, Excel, Word, and PowerPoint.


* Strong organizational skills and ability to manage multiple priorities.


* Ability to work independently while collaborating effectively with cross-functional teams.


* Demonstrated business acumen and customer-focused mindset.

Competencies:


* Teamwork: Collaboration, the ability to work effectively with others, and a positive attitude towards teamwork.


* Adaptability: Adju...